Field Sales Representative

eTeam; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

eTeam is seeking a Field Sales Representative based in London to join a fast-paced field acquisition team. The role focuses on growing customer and partner supply across the UK through face-to-face engagement and onboarding support.

The successful candidate will manage field visits, drive new customer acquisition, and nurture relationships with clients and partners to hit sales targets.

Qualifications

• Strong communication and interpersonal skills.
• Confident speaking with people face-to-face.
• Self-motivated and able to work independently.
• Proactive problem-solving and a proactive approach.

Responsibilities

• Conduct market and field visits to generate new leads and grow the customer pipeline.
• Engage with prospective and existing customers through face-to-face meetings and information sessions.
• Carry out outbound calling campaigns to prospective and newly registered customers.
• Understand customer needs, concerns and goals and provide appropriate solutions.
• Support customers through the sign-up and onboarding process.
• Help new customers become fully active and engaged with the service.
• Gather customer feedback and share market insights with the wider Operations team.
• Build and manage relationships with third-party partners.
• Develop proactive strategies to overcome challenges and improve the customer experience.
• Work towards agreed sales targets and KPIs.

Skills

Communication

Interpersonal

Face-to-face

Self-motivation

Problem-solving

Targets/KPIs

Adaptability

Organisation

Job description

Working Pattern: Fully onsite, 5 days per week

About the Role

We are looking for a Field Sales Representative to join a fast-paced field acquisition team focused on growing customer and partner supply across the UK.

This is a highly people-focused role involving face-to-face engagement, field visits, customer acquisition and relationship management. You will be responsible for engaging with prospective and existing customers, understanding their needs, explaining the value proposition and supporting them through the onboarding process.

Key Responsibilities

• Conduct market and field visits to generate new leads and grow the customer pipeline.
• Engage with prospective and existing customers through face-to-face meetings and information sessions.
• Carry out outbound calling campaigns to prospective and newly registered customers.
• Understand customer needs, concerns and goals and provide appropriate solutions.
• Support customers through the sign-up and onboarding process.
• Help new customers become fully active and engaged with the service.
• Gather customer feedback and share market insights with the wider Operations team.
• Build and manage relationships with third-party partners.
• Develop proactive strategies to overcome challenges and improve the customer experience.
• Work towards agreed sales targets and KPIs.

What We're Looking For

• Minimum 1 year of previous experience in field sales or a client-facing position.
• Strong communication and interpersonal skills.
• Confident and comfortable speaking with people face-to-face.
• Self-motivated and able to work independently.
• Action-oriented with a proactive approach to solving problems.
• Comfortable working towards targets and KPIs.
• Adaptable and organised in a fast-paced environment.
• Positive, energetic and able to build rapport quickly.
• Must be based in London and able to work fully onsite, 5 days per week.