Field Performance Manager

Kier Group; Bracebridge; On-site; GBP 42,000 - 60,000; Full time

Job summary

Kier Group is recruiting a Field Performance Manager for our Anglian Water operations, based in Lincoln. The role focuses on supervising field teams, driving productivity, and ensuring health, safety and quality compliance across projects.

You will manage direct reports, coordinate labour, plant, and resources, and mentor staff while delivering excellent customer service and adhering to water industry standards. Full driving licence required.

Qualifications

• NRSWA ticket is required.
• Strong IT and communication skills are essential.
• Experience supervising field teams in utility/related sectors.

Responsibilities

• Monitor, measure and improve productivity and quality of field teams.
• Manage direct reports and provide mentoring and coaching.
• Plan and control labour, plant and resources to ensure efficiency.
• Ensure work complies with water quality policies and HSE regulations.
• Investigate customer complaints and ensure excellent customer experience.

Skills

NRSWA ticket

Full driving licence

IT skills

Communication skills

Supervisory experience

Job description

We're looking for a Field Performance Manager to join our Anglian Water team based in Lincoln.

Location: Canwick, LincolnHours: 45 hours per week, Monday to Friday

We are unable to offer certificates of sponsorship to any candidates in this role.

This is an exciting opportunity to manage the day-to-day operations of team leaders and operatives within your region. You'll provide essential managerial support to enable an efficient and effective operational area, delivering our service strategy whilst maintaining excellent customer service. Working closely with Anglian Water partners and local delivery teams, you'll ensure activities are undertaken with a customer focus and delivered efficiently, all whilst ensuring compliance with Health, Safety & Environmental policies and Streetworks regulations.

What will you be responsible for?

-Monitoring, measuring and improving productivity, performance and quality of field teams

-Managing direct reports, ensuring compliance with policies, and providing mentoring and coaching to support team development

-Maximising day-to-day organisation, planning and control of labour, plant and resources to ensure efficiency

-Ensuring all work is completed in line with water quality policies and relevant Health, Safety & Environmental legislation

-Investigating customer complaints and quality issues, and facilitating resolution to ensure excellent customer experience

What are we looking for?

This role of Field Performance Manager is great for you if:

-You have experience within the water industry at a supervisory level

-You hold an NRSWA ticket

-You have good IT and communication skills, with experience managing a varied team

-You hold a Full driving licence

-You're collaborative, trusted and focused in your approach to work

We're all about finding potential here at Kier, and transferable skills are always welcome! So, even if you don't tick every box,

If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities,

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier.

Proud member of the Disability Confident employer scheme

Field Performance Manager

Company: Kier Group Salary: Not specified Hours: Full-time Location: LN4 1EF Job type: Permanent Posting date: 11 Nov 2026 Closing date: 25 Nov 2026

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.