Field Kitchen Extract and Ductwork Engineer

JLA Group; Nottingham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Employee Assistance Programme

Wellness and Lifestyle App

Mental Health First Aiders

Counseling sessions

Onsite gym

Gym membership discounts

Life assurance

Company pension

Free office parking

Eye care vouchers

Cycle to work

Refer a Friend bonus (£1,000)

Job summary

JLA Group is seeking a Field Kitchen Extract and Ductwork Engineer to service and clean grease extract systems and kitchens across London. You will operate on customer sites, ensuring high standards of safety and service, with a focus on reliable, on-time delivery in a dynamic field role.

The role requires experience with field-based work, working at heights and in confined spaces, and a proactive, collaborative approach. A full UK driving licence is essential.

Qualifications

• English language proficiency (written and verbal).
• High attention to detail.
• Full UK driving licence required.
• Skills in cleaning HVAC ductwork.
• Basic knowledge of TR/19 standard.

Responsibilities

• Maintain HVAC ductwork and kitchen grease extract systems across Greater London.
• Deliver excellent customer service and respond to customer needs promptly.
• Manage on-site queries in a courteous manner.
• Adhere to health and safety regulations and report risks.
• Work days and nights on a rotating weekly shift.
• Support colleagues and maintain professional conduct on customer sites.

Skills

English proficiency

Attention to detail

Full driving licence

HVAC duct cleaning

TR/19 knowledge

Job description

Job title
Field Kitchen Extract and Ductwork Engineer
Function
Field Operations
Location
London
Reports to
National Compliance Manager
Responsible for staff
N/A

About our business

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

You will be responsible for deep cleaning industrial kitchen grease extract systems and kitchens across the Greater London region for our customers. You will be working in various catering facilities/kitchens across our customer sites to ensure that these are maintained to a high standard in a safe manner.

Key tasks

Service Delivery

• Maintain our reputation within the industry by demonstrating excellent customer service practices, acting responsively to the needs of the customer with the aim of delivering customer satisfaction
• Manage on-site customer queries in a fair and courteous manner
• Handle any challenging situations with customers in a professional and courteous manner at all times.
• Be responsive and cooperative and achieve the required tasks set.

Managing Health & Safety

• To carry out all activities with proper regard for personal safety and the safety of colleagues and customers by ensuring adherence and reasonable care of H&S regulations and procedures at all times
• Report identified risks in line with H&S procedures
• Attend H&S training and briefings on a regular basis

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position.

Criteria

Knowledge and Skills

• Good knowledge of the English language, both written and verbal
• High attention to detail
• Full Driving Licence

• Skilled in cleaning of HVAC ductwork
• Basic knowledge of Tr/19 standard

Experience

• Experience of working in a customer facing role
• Experience of working in a field based role

• Experience with working at height, in confined spaces and handling chemicals
• Experience of working in a field-based role

Personal qualities

• Must have an organised, enthusiastic, and methodical approach to tasks
• Be able to work proactively and collaboratively
• Able to work days and nights on a weekly shift basis
• Ability to work at heights were required.

Qualifications

• We will need you to have a full UK driving licence as the role involves travel.

• HVAC or TR/19 training