Field Interviewer - West Norfolk

National Centre for Social Research; Heacham; On-site; GBP 17,000 - 24,000; Part time

Job summary

National Centre for Social Research in West Norfolk is seeking a part-time Field Interviewer to visit people at home and conduct surveys on health, housing and transport. You’ll use a tablet or laptop to guide conversations and capture real-life experiences in Britain.

This is a field role, not a desk job, requiring driving, flexible hours and the ability to handle refusals. You’ll be part of a national social research effort that informs policy and improves lives across the country.

Qualifications

• Valid UK driving licence and sole use of a car.
• Class 1 Business insurance.
• Right to work in the UK.
• Willingness to complete a DBS check.
• Reliable home broadband.
• Laptop or tablet with camera.
• Comfortable using basic technology.
• At least 18 hours available per week.
• Flexibility for weekdays, evenings and weekends.
• Strong verbal and written English.

Responsibilities

• Visit people in their homes to carry out vital research interviews.
• Guide conversations using a tablet or laptop.
• Capture real-life experiences of daily life in Britain.
• Work out in the community, not a desk job.
• Handle varying responses and manage interview flow.

Skills

Driving licence / sole use of car

UK DBS check

Right to work in UK

English (strong verbal & written)

Reliable home broadband

Laptop or tablet with camera

Experience with basic technology

18+ hours per week availability

Weekday/evening/weekend flexibility

Tools

Tablet or laptop

Job description

Field Interviewer - West Norfolk

Department: Field Interviewers

Employment Type: Part Time

Location: West Norfolk

Compensation: £15.12 / hour

Description

What you'll do

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.

What you’ll earn

£20-£30 per interview (typically), plus:

• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

Essential:

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities:

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don’t need research experience. We’re looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

Our process is quick and straightforward

• Apply online
• A short online assessment (via Decision Agent – do it anytime, anywhere)
• Final interview (includes a short role play)
• Offer
• Background checks (via Zinc)
• Start work

Need adjustments during the process? Contact: [e-mail]

About Us

We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.