Field Interviewer - Ilford

National Centre for Social Research; Ilford; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Flexible schedule

Job summary

NatCen, the UK's leading independent social research organisation, is seeking a Field Interviewer in Ilford. You will visit people at home to conduct interviews on health, housing and transport topics, using a tablet or laptop to guide conversations and record real experiences of daily life in Britain.

This is a part-time, field-based role requiring a valid UK driving licence, reliable car, DBS check, and flexible weekday/evening/weekend availability.

Qualifications

• Verbal and written English proficiency required.
• Strong people skills for interviewing.
• Ability to manage time effectively on a flexible schedule.

Responsibilities

• Visit people in their homes to conduct vital research interviews.
• Use a tablet or laptop to guide conversations and record experiences.
• Meet targets while maintaining respectful, professional conduct.

Skills

Verbal communication

Written communication

Time management

Reliability

Customer focus

Tools

Laptop/tablet with camera

Job description

Field Interviewer - Ilford

Department: Field Interviewers

Employment Type: Part Time

Location: Ilford

Compensation: £15.12 / hour

Description

What you'll do

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.

But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

£20-£30 per interview (typically), plus:

• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

Essential:

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities:

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

Our process is quick and straightforward

• Apply online
• One-way video interview (via Willo – do it anytime, anywhere)
• Final interview (includes a short role play)
• Offer
• Background checks (via Zinc)
• Start work

Need adjustments during the process? Contact: [e-mail]

About Us

We're NatCen, the UK's largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.