Field Interviewer - Newport

National Centre for Social Research; Newport; On-site; GBP 17,000 - 25,000; Part time

Job summary

National Centre for Social Research in Newport is seeking a Field Interviewer to visit people in their homes and conduct vital research interviews on topics such as health, housing and transport. You’ll use a tablet or laptop to guide conversations and capture real experiences of daily life in Britain, with flexible, part-time hours and the chance to make a real difference in communities.

This role requires a valid UK driving licence, access to a car, and reliable home broadband; you’ll be out

Qualifications

• Strong communication and listening abilities.
• Ability to work independently with minimal supervision.
• Good time-management and organizational skills.

Responsibilities

• Visit people in their homes to conduct vital research interviews.
• Use a tablet or laptop to guide conversations and record responses.
• Be out in the community, knocking on doors, and manage flexible hours.

Skills

Interpersonal skills

Reliability

English proficiency

Tools

Laptop/Tablet

Smartphone

Job description

Field Interviewer - Newport

Department: Field Interviewers

Employment Type: Part Time

Location: Newport

Compensation: £15.12 / hour

Description

What you'll do

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.

What you'll earn

£20-£30 per interview (typically), plus:

• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

Essential:

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 10 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities:

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We’re looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

This role requires the use of a personal vehicle for work purposes. Candidates must hold a valid driving licence and have appropriate business use car insurance in place. It is the individual’s responsibility to ensure that this insurance is valid and active prior to commencing employment and maintained throughout their engagement with NatCen.

Our process is quick and straightforward:

• Apply online
• Short online assessment (via Decision Agent - do it anytime, anywhere)
• Final interview (includes a short role play)
• Offer
• Background checks (via Zinc)
• Start work

Need adjustments during the process? Contact: [e-mail]

About Us

We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.