Field Interviewer - Dudley

National Centre for Social Research; Dudley; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Interview pay

Holiday pay

Travel time pay

Mileage reimbursement

Launch bonus

Job summary

NatCen, the UK's leading independent social research organisation, is hiring for a Field Interviewer role in Dudley. You will visit households, conduct interviews using a tablet or laptop, and guide conversations on health, housing and transport.

The role requires a valid UK driving licence and access to a personal car, with flexible, part-time hours. You'll be out in the community, collecting real experiences, receiving per-interview pay, admin/holiday pay, and mileage/travel time compensation.

Qualifications

• Valid UK driving licence and sole use of a car.
• Class 1 Business insurance.
• Right to work in the UK.
• Willingness to complete a DBS check.
• Reliable home broadband and a laptop/tablet with camera.
• Comfortable using basic technology.

Responsibilities

• Visit people in their homes to conduct vital research interviews.
• Guide conversations and capture real experiences on topics like health, housing and transport.
• Travel to assigned areas and manage time to meet interview targets.
• Maintain professional and friendly contact with participants.

Skills

Driving licence

Verbal & written English

People skills

Time management

Self-motivated

Tools

Laptop with camera

Job description

Field Interviewer - Dudley

Department: Field Interviewers

Employment Type: Part Time

Location: Dudley

Compensation: £15.12 / hour

Description

What you'll do

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.
You'll be out in your community, knocking on doors. People receive a letter beforehand, but they're not always expecting you. Some won't answer. Others will say no. That's completely normal and part of the role.
But when someone says yes and shares their story? You'll know you've helped create change that improves people's lives.

What you'll earn

• £20-£30 per interview (typically)
• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you'll need

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadbandLaptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English
• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you've worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don't need research experience. We're looking for reliable people who enjoy helping others and want flexible, part-time hours that fit around other commitments.

This role requires the use of a personal vehicle for work purposes. Candidates must hold a valid driving licence and have appropriate business use car insurance in place. It is the individual's responsibility to ensure that this insurance is valid and active prior to commencing employment and maintained throughout their engagement with NatCen.

About Us

We're NatCen, the UK's largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.