Field Interviewer - Luton

National Centre for Social Research; Luton; On-site; GBP 21,000 - 25,000; Part time

Job summary

NatCen, the UK’s leading independent social research organisation, is hiring a Field Interviewer to work in Luton on a part-time basis. You will visit homes to conduct interviews on topics like health, housing and transport, guiding conversations on daily life in Britain using a tablet or laptop.

This field-based role requires a valid UK driving licence, access to a car, and the ability to work flexible hours including evenings and weekends.

Qualifications

• Valid UK driving licence and sole use of a car.
• Right to work in the UK.
• Willingness to complete a DBS check.
• Reliable home broadband and a tablet or laptop with camera.
• At least 18 hours available per week and flexibility for evenings/weekends.
• Strong verbal and written English.

Responsibilities

• Visit people in their homes to carry out vital interviews on topics like health, housing and transport.
• Use a tablet or laptop to guide conversations and capture real experiences of daily life in Britain.
• Be out in the community, knock on doors, and manage varying responses with professionalism.

Skills

Communication

English proficiency

Time management

Professionalism

Tools

Tablet

Laptop

Job description

Field Interviewer - Luton

Department: Field Interviewers

Employment Type: Part Time

Location: Luton

Compensation: £15.12 / hour

Description

What you’ll do

You’ll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport. Using a tablet or laptop, you’ll guide conversations that capture real experiences of daily life in Britain.

This is not a desk job. You’ll be out in your community, knocking on doors. People receive a letter beforehand, but they’re not always expecting you. Some won’t answer. Others will say no. That’s completely normal and part of the role.

But when someone says yes and shares their story? You’ll know you’ve helped create change that improves people’s lives.

What you’ll earn

£20-£30 per interview (typically), plus:

• Admin fees and holiday pay (12.1%)
• Travel time at £4.68/hour (most projects) for travel to the area you are working in
• Mileage at 36p per mile (up to 10,000 miles)
• £250 bonus after your launch, then £250 more at two months and four months

Average hourly rate: £15.12 (including holiday pay), with experienced interviewers earning more.

What you’ll need

Essential:

• Valid UK driving licence and sole use of a car
• Class 1 Business insurance
• Right to work in the UK
• Willingness to complete a DBS check
• Reliable home broadband
• Laptop or tablet with camera
• Comfortable using basic technology
• At least 18 hours available per week
• Flexibility for weekdays, evenings and weekends
• Strong verbal and written English

Personal qualities:

• Good at talking to people
• Friendly and professional
• Resilient and confident
• Self-motivated and independent
• Having good time management and prioritising skills

Who this suits

This role is ideal if you’ve worked in retail, hospitality, admin, driving, sales or any customer-facing role. You don’t need research experience. We’re looking for reliable people who enjoy helping others and want flexible, part‑time hours that fit around other commitments.

This role requires the use of a personal vehicle for work purposes. Candidates must hold a valid driving licence and have appropriate business use car insurance in place. It is the individual’s responsibility to ensure that this insurance is valid and active prior to commencing employment and maintained throughout their engagement with NatCen.

About Us

We’re NatCen, the UK’s largest independent social research organisation. Our work is trusted by government, universities, and charities, and helps improve lives across the country.