Field Gas Engineer — Van, Monthly Bonus & Growth

Baxi; Birmingham; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Company van

Fuel card

Pension

Monthly bonus

Overtime pay

Training

25 days leave

Job summary

GAS ENGINEER – (Field Service Engineer) at Baxi in Birmingham region. You will diagnose, service, maintain, and repair domestic and commercial heating products, with an emphasis on first‑time fixes and safety.

Work remotely in the field, manage your own schedule, and earn a consistent annual salary with a monthly bonus; some weekends, evenings and bank holidays apply. You will average 41.5 hours per week across the year (annualised hours), enabling more hours in winter and fewer in summer, while

Qualifications

• ACS Gas qualifications (CCN1, CENWAT, CKR1, HTR1 or equivalent) – essential.
• Proven experience servicing and repairing domestic gas boilers and heating systems.
• Fault‑finding and diagnostic experience with strong problem‑solving skills.
• Full UK driving licence.
• Strong understanding of health & safety and Gas Safe regulations.
• Excellent customer service and communication skills.
• Ability to work independently and manage your own workload effectively.
• Basic IT literacy and confidence using digital job management systems.
• Flexibility to travel within your designated region.
• Basic IT literacy and confidence using digital job management systems.

Responsibilities

• Service, maintain, and repair domestic and commercial heating appliances to manufacturer and industry standards.
• Diagnose faults accurately and deliver first‑time fixes wherever possible.
• Commission new installations and ensure systems are set up for optimal performance and efficiency.
• Complete all work in line with Gas Safe regulations and health & safety policies.
• Manage your own daily schedule, prioritising workloads to meet service level agreements.
• Provide technical advice and product support to customers, installers, and contractors.
• Complete clear and accurate digital job reports and documentation.
• Identify opportunities to improve customer satisfaction and promote appropriate service solutions.
• Maintain company vehicle, tools, and equipment in good working order.
• Represent Baxi professionally at all times, upholding brand values and standards.

Skills

ACS Gas qualifications (CCN1, CENWAT, 

Gas boiler repair

Fault finding

Driving licence

Gas Safe regs

Customer service

Independence

IT literacy

Travel flexibility

Digital job management

Tools

Digital job management systems

Job description

GAS ENGINEER – (Field Service Engineer) at Baxi in Birmingham region. You will diagnose, service, maintain, and repair domestic and commercial heating products, with an emphasis on first‑time fixes and safety.

Work remotely in the field, manage your own schedule, and earn a consistent annual salary with a monthly bonus; some weekends, evenings and bank holidays apply. You will average 41.5 hours per week across the year (annualised hours), enabling more hours in winter and fewer in summer, while