Field Engineer – North England

Unisys; Manchester; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Unisys is seeking a Campus Field Engineer for North England, primarily covering Manchester, Liverpool, Leeds and York. The role emphasizes on-site technical support across multiple customer locations, handling DSS, IMAC tasks, and project-related deployments while ensuring service continuity.

You will diagnose hardware, software and networking issues, deliver AV and meeting room tech support, and maintain documentation aligned with SLAs and processes. UK clearance is required.

Qualifications

• DSS, IMAC, Apple Mac, PC Hardware, Software Support, VIP & VVIP Support, Audio Visual Support, Customer Service, Asset Management, Ticketing Systems, Windows OS, Basic Networking.

Responsibilities

• Provide on-site field engineering support across multiple customer campuses and locations.
• Cover planned and unplanned absences.
• Deliver DSS support and IMAC activities.
• Diagnose and resolve hardware, software, and peripheral issues.
• Support customer projects, deployments, refreshes, and migrations.
• Provide VIP and VVIP support.
• Support Audio Visual and meeting room technologies.
• Maintain accurate documentation and comply with customer processes and SLAs.

Skills

DSS

IMAC

Apple Mac

PC Hardware

Software Support

VIP & VVIP Support

Audio Visual Support

Customer Service

Asset Management

Ticketing Systems

Windows OS

Basic Networking

Education

IT qualification or equivalent

ITIL Foundation (desirable)

Vendor certifications desirable

Job description

## Field Engineer – North EnglandApply: Manchester, United Kingdom: Full time: Posted Today: REQ576747**What success looks like in this role:****Job Purpose**The Campus Field Engineer provides flexible on-site technical support across multiple customer locations, ensuring uninterrupted service delivery during planned and unplanned absences. The majority of the customer locations are in **Manchester, Liverpool, Leeds and York.** The role also supports project delivery, IT refreshes, migrations, and service improvement initiatives across a diverse customer portfolio. UK SC clearance is required to be obtained and maintained throughout employment.**Key Responsibilities**• Provide on-site field engineering support across multiple customer campuses and locations. • Cover planned and unplanned absences. • Deliver DSS support and IMAC activities. • Diagnose and resolve hardware, software, and peripheral issues. • Support customer projects, deployments, refreshes, and migrations. • Provide VIP and VVIP support. • Support Audio Visual and meeting room technologies. • Maintain accurate documentation and comply with customer processes and SLAs.**You will be successful in this role if you have:****Required Skills & Experience**DSS, IMAC, Apple Mac, PC Hardware, Software Support, VIP & VVIP Support, Audio Visual Support, Customer Service, Asset Management, Ticketing Systems, Windows OS, Basic Networking.**Qualifications**Relevant IT qualification or equivalent practical experience. ITIL Foundation and vendor certifications desirable. Full UK driving licence & suitable vehicle required.**Role Summary**A versatile and customer-focused engineer responsible for maintaining service continuity across multiple customer environments while delivering project support and exceptional customer service#LI-MD1Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.