Field Engineer

Matter.; West of England; Hybrid; GBP 48,000 - 69,000; Full time

Benefits offered by this job

Private medical insurance

Medical cash plan

Critical illness cover

Dental plan

Life assurance

Employee assistance programme

Onsite kitchen & dining

Job summary

Matter. is a VC backed Cleantech scale-up delivering high-quality engineering projects from build through to start-up, seeking a Field Engineer to lead installation, testing and commissioning of wastewater treatment equipment.

Based in Central Bristol with hybrid working and up to 50% international travel, you will collaborate with Commercial and Engineering teams to ensure on-site success and customer satisfaction.

Qualifications

• Experience installing and commissioning industrial equipment.
• Experience working directly with customers.
• Experience writing technical reports.
• Experience working in industrial wastewater treatment.
• Experience working in sales.
• Experience working with electronic controls systems.
• Experience writing technical documentation, such as installation plans.

Responsibilities

• Be the technical lead in planning for and conducting benchtop scale testing at customer sites.
• Plan installation and commissioning for industrial equipment at customer sites.
• Develop and deliver commissioning process for Matter equipment.
• Create technical documentation with Engineering for installation and commissioning plans.
• Champion health and safety at sites; support Commercial in lead generation to sale and installation.
• Collaborate with Engineering and Commercial teams to capture customer requirements.
• Define training needs for future team members supporting trials and installations.
• Operate in line with Matter values.

Skills

Installing & commissioning industrial

Customer liaison

Technical reporting

Wastewater treatment

Sales experience

Electronic controls

Installation plans documentation

Job description

Do you want to help build a company with the capacity to disrupt whole industries and take on environmental issues on a global scale?

Matter. is a VC backed Cleantech scale-up and has an opportunity for an experienced Field Engineer to play a key role in delivering high-quality engineering projects from build through to start-up.

This role offers the opportunity to work on complex industrial filtration systems, ensuring they are installed correctly, commissioned safely, and perform to specification. If you thrive on site-based work and take pride in seeing projects through to completion, we’d like to hear from you.

Job Title: Field Engineer

Location: Central Bristol, Hybrid, with extensive international travel requirements up to 50%

Salary Range: £47,970 – £69,290 per annum

Matter. are innovators in water filtration, developing pioneering filtration technology to capture microplastics and cut carbon emissions. You will be working on some of the biggest challenges of our time, removing micropollutants from the world’s waterways.

Through brilliant design thinking, powerful partners, and impatience to make what we do matter, our mission is to transform industries through technology that empowers customers and protects the planet.

We pride ourselves on our amazing technology and passion for wanting to change things, but fundamentally what we are most proud of is our people.

For us, people are everything. It’s what makes a company, not the mission written on the wall or the fancy building we work in. Our people represent us, our values and why we do what we do.

The Opportunity

As Matters Field Engineer, you will play a key role in driving our business growth across multiple industries, with an initial focus on the textile and laundry industries.

You will take the technical and practical lead of conducting testing with customers to support the Commercial Team in driving revenue growth. You will also be the technical and practical lead at customer’s sites with respect to installation and commissioning of Matter equipment. Some maintenance actions and post commissioning support/troubleshooting will also play a key role in customer success.

You will be responsible for the planning of such testing and work closely with our Commercial and Engineering teams to ensure successful outcomes with the customer.

Key to this role is practical experience in the operation and maintenance of wastewater treatment equipment, or similar industrial solutions.

Key to success in this role is working closely with customers to understand their needs and how we can help add value. You will be a self-motivated problem solver with strong engineering experience.

Key Responsibilities

• Be the technical lead in planning for and conducting benchtop scale testing, analysis and reporting at customer’s sites.
• Being responsible for the installation and commissioning plan of industrial equipment at a customer’s site, whether for trial or following purchase.
• Develop and deliver the commissioning process for Matter’s equipment at customer’s sites.
• Work with the Engineering team to develop technical documentation, including assembly, installation and commissioning plans.
• Champion health and safety at Matter and customer sites. Support the Commercial Team in the development of new leads all the way through to sale and installation.
• Work closely with Engineering and Commercial teams to support the evolution and development of existing and new product, leveraging insights gained from on-site activities and capturing customer requirements.
• Consider and define the training needs of future team of direct reports focused on technical support of customer trials and installations.
• Working and delivering in line with Matter values.

How you will make an Impact

Whilst this role does not entail any direct reports during 2025, this role will have scope to plan for such direct reports, and the training of them, as Matter’s business activity grows. These reports may be internal, or be placed with third-party sub-contractors.

How you will grow

The Commercial and engineering teams are there to support you at all times, with the Commercial leadership in particular helping you to deliver on the responsibilities outlined.

You will also be given some KPIs which are designed to give you clarity and focus in your work, and to help you achieve your objectives. These KPIs are also essential in helping us to work out how the company might do business better.

We will schedule weekly 1-2-1 meetings to check in on progress and talk through any issues that you would like to address. We will then hold more detailed appraisals after 6 and 12 months.

About You

• Experience installing and commissioning industrial equipment
• Experience working directly with customers
• Experience writing technical reports
• Experience working in industrial wastewater treatment
• Experience working in sales
• Experience working with electronic controls systems
• Experience writing technical documentation, such as installation plans
• Flexible working environment, with core hours of 09:30-16:00 and hybrid working available, based at our central Bristol HQ
• Annual Leave – 26 days + public holidays + entitlement will increase with length of service, 1 day for every year up to 32 days pa
• 1 extra day of leave to celebrate you on your birthday
• Ability to swap up to 3 Bank Holidays in a year for days of cultural or religious significance
• Enhanced family leave (maternity & paternity) - 13 weeks full pay (maternity) or 4 weeks full pay (paternity) - available for those who have worked continuously for 26 weeks by the end of the Qualifying Week
• Sick Pay - Short Term Sickness is full pay for 10 days in any 12-month rolling period / Long Term Sickness is full pay for any instance of a consecutive period of sickness longer than a week (7 consecutive days) up to 13 weeks.
• Private Medical Insurance (BUPA) – you and your family (Level 1 cover)
• Medical Cash Plan (Unum) - you and your family (Level 1 cover)
• Critical Illness Cover (Unum) - after 13 weeks of Illness 75% of wages paid up to 2 years
• Dental Plan (BUPA) – you and your family (Level 1 cover)
• Life Assurance (Unum) - one-off payment of 2 times your annual salary to next of kin
• Virtual GP
• Employee Assistance Programme
• Onsite kitchen, dining, breakout areas & healthy snacks
• Monthly lunch clubs
• Regular team events and parties
• On-site parking for bicycles and cars
• Cycle to work scheme
• Ethical discounts through Lumina
• Training & Development support incl. 5% of contractual hours used for self-development
• Professional membership - one per year where relevant to role

What to expect

After acknowledging your application, we will update you on the next stage of your hiring journey with Matter within 48 hrs.

At Matter, we believe that representation is crucial, and we are committed to creating a more inclusive organisation. We encourage applications from a diverse range of candidates, as we are dedicated to ensuring that everyone has a voice. We know that with increased diversity in our organisation, we can achieve even more.