Field Engineer

Indigo; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading telecommunications company is seeking a dedicated Field Engineer in Leeds. In this role, you will ensure the deployment and maintenance of telecoms infrastructure, addressing technical challenges while upholding safety and quality standards. Ideal candidates will have relevant experience, hands-on skills in installation and commissioning, and a commitment to customer satisfaction.

Qualifications

• Qualified and experienced in telecoms infrastructure services.
• Hands-on experience in installation and commissioning (I&C) activities.
• Proficient in fibre splicing techniques.

Responsibilities

• Provide first-line maintenance and support to ensure service levels.
• Perform installation and commissioning duties in diverse environments.
• Ensure successful completion of all deployment activities to customer satisfaction.

Skills

Telecoms Infrastructure

Installation and Commissioning

Fibre Splicing

Fault Finding

Hands-On Experience

Education

Relevant technical qualification in telecoms

Job description

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Ideally you'll be living in a 25 miles radius of Leeds.

As a Field Engineer with Indigo you'll play a crucial role in delivering top-tier telecoms engineering infrastructure and technical services to our customers and end clients. This position requires a high level of technical competence and a commitment to maintaining Indigo’s Safety, Health, Environmental, and Quality (SHEQ) standards.

Key Responsibilities include;

Field Deployment & Maintenance: Provide first-line maintenance and field deployment support to a diverse customer base. This includes new build deployment activities, responding to maintenance calls within SLA, fault finding, and hardware replacement with TAC assistance.

Installation & Commissioning: Perform installation and commissioning duties in both project and maintenance environments.

Timely Response: Ensure timely intervention to meet SLA requirements.

On-Call Support: Participate in the on-call rota to provide out-of-hours support as needed.

Technical Tasks:

Fault finding and resolution based on instructions from GSC (Indigo and/or customer).

Installation of metalwork, basket work, and basic rack and stack services.

Fibre and cable pulling, dressing, labelling, and securing.

Copper cable termination, including Cat "x" and E1 terminations.

Ensure continuity, test, and measurement of cable and fibre runs.

Electrical connectivity of 240v AC and up to -48v DC to distribution panels (no power up until certification).

Skill Development: Develop fault diagnosis skills using OTDR and Ethernet/OSA testing procedures.

Vendor Products: Perform necessary installation activities on vendor-supplied products and/or supervise subcontracted activities.

Customer Satisfaction: Ensure successful completion of all deployment activities to the customer’s satisfaction.

About You:

Telecoms Infrastructure: Qualified and experienced in building telecoms infrastructure services from plans, ensuring adherence to quality requirements.

Commissioning: Entry-level telecoms commissioner skilled in providing basic standalone product commissioning to achieve "green light and connectivity."

Hands-On Experience: Demonstrable hands-on experience in installation and commissioning (I&C) activities, using test equipment, network build, and power systems.

Fibre Splicing: Proficient in fibre splicing techniques.

Equipment Installation: Experienced in the installation and commissioning of equipment from Nokia, Juniper, Tellabs, Infinera, and Ciena, with in-depth knowledge of networking, optical transmission systems, and IP.

Driving Licence: Full UK Driving Licence.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Telecommunications

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