Field Engineer

Genesis Technology Services

Glasgow

On-site

GBP 30,000 - 42,000

Full time

14 days+

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Job summary

Genesis Technology Services requires a Telecoms Field Engineer to deliver professional field engineering services across Scotland. You will provide 1st line assurance, install and commission IP and telecoms equipment, and maintain networks 24x7.

Full UK driving licence is essential, with a track record in DC chargers, PDH/SDH, and microwave links. The role demands strong communication, risk awareness, and adherence to health and safety standards while coordinating with project engineers on

Qualifications

Installation and commissioning of IP and telecoms equipment.
Experience in DC Chargers, PDH/SDH, and microwave links.
Knowledge of routing, switching, and data networking.
Experience with monitoring and troubleshooting networks and systems.
Scottish Power authorisations preferred (desirable).

Responsibilities

Deliver projects on time, within cost and quality targets.
Complete project documentation as required by the project engineer.
Monitor progress and recommend corrective actions.
Identify issues and risks and elevate appropriately.
Provide timely and quality communication to all stakeholders.
Deliver 1st line assure activities on a 24x7x365 basis.
Complete nominated RMI activities as required.
Suggest improvements and cost reductions where identified.

Skills

Engineering installation

Network commissioning

24x7 on-call

IP networking

Cisco/Alcatel routing

Documentation & reporting

Health & safety

Tools

Cisco gear

Alcatel gear

MS Office

Teams

Job description

Role purpose

Delivery of excellence for our customer.

To provide a professional field engineering service for provide and assure activities across Scottish Power's strategic telecommunications network across Scotland and the interfaces into the SSEN, National Grid telecoms networks on behalf of our client's continued support contract.

To be available for the provision of 24 x 7 x 365 1st line, assure activities and routine maintenance work for our key utilities' suppliers.

Working alongside our project engineers on project delivery & assure delivery to achieve the benefits expected by both client and the customer.

Be able to manage risk, ensure quality and health & safety requirements are being met on an individual and team basis.

Hold a technical knowledge of networking principles, having operated in both provide and assure delivery space and have a proven track record of successful technical project implementation across various delivery solutions.

Full UK Driving Licence.

Demonstrate a positive can-do attitude.

Key accountabilities and decision ownership

Ensure projects are completed in a manner that ensures delivery to the time, cost, quality, health & safety parameters agreed with the client whilst conforming to customer's project engineering standards and others as agreed with the client.

A requirement to complete project documentation as required by the project engineer.

Monitor progress against plan and recommend corrective actions.

Identify issues and risks and elevate appropriately.

Provide timely and quality communication to all stakeholders.

Ensure technical, test and quality plans as agreed are delivered to the project engineer.

Ensure the necessary project administration is carried out.

Provision of 1st line assure activities on 24 x 7 x 365 basis adhering to our agreed contractual SLA targets. Reporting all information & updates to customer's service support desk.

Completion of nominated RMI activities as & when required.

Recommend improvements and cost reductions where identified.

Core skills competencies, knowledge, and experience

Exceptional organisation skills
Demonstrable engineering installation & Commissioning experience
Assure/Maintenance activity experience
Excellent written and oral communication skills
Computer Skills (Teams/Microsoft Office)
Able to adapt to a fast-paced environment
Ability to work to the applicable quality standards.
Scottish Power work authorizations required (training will be provided).
Installation of Networks & equipment (Commtel/SDH/PDH/Radio/Xtran)
Excellent knowledge of routing switching and data networking
IP networking (Wan, LAN, MPLS)
Experience in maintaining monitoring and troubleshooting networks and systems
Must have technical / professional qualifications: Proven track record in the installation and support of DC Charger, PDH, SDH, Comtel, Microwave radio technology's DC & AC experienced.
Knowledge of Cisco & Alcatel products.
LAN & WAN Internetworking skills

Desirable

Scottish Power authorisations 5th Addition
National Grid Authorised
NRSWA
EUSR
IOSH
Emergency First Aid at Work
DC/AC Competent (Hold a current certificate)
Experience working within a high voltage environment substations 11kv to 400kv.

Skills: Telecoms Field Engineer

Erect and secure EMC cabinets and Power Equipment Racks (DC Chargers)
Install containment (Cable Tray, Trunking)
Wiring and connection of DC cabling to IP and telecoms equipment
Cabling and termination of IP and telecoms cables (SWA, CAT5, 10-100Pr cables)
Installation and Commissioning of IP and telecoms equipment
Testing of circuits (protection services: VF, X21 & C37.94, Bearers: PDH, SDH, IP LAN & WAN)
Installation and configuration of IP telephones
Installation of and applying configurations to Cisco/Alcatel Switch/Routers
Provision, transfer and cessation of services/circuits
1st line support and troubleshooting of IP and telecoms infrastructure 24x7x365 basis
Routine maintenance inspections on battery chargers, Optic Fibre cables, Pilot Cables, radio systems & CTC Record updates
Risk Assessments
Site surveys to enable installations
SR documentation (standing requirements) and handover documentation