Field Engineer

Genesis Technology Services; Peterborough; On-site; GBP 32,000 - 45,000; Full time

Job summary

Genesis Technology Services seeks a field engineer to install, configure, integrate, test and maintain operator telecoms networks across the UK. You will travel nationwide, work on site with equipment, and support weekend/extended hours as needed.

A strong customer-facing approach and problem-solving mindset are essential. The role requires hands-on experience with radio technologies (2G/3G/4G/5G), knowledge of Nokia and Ericsson gear, and the ability to work independently or in small teams

Qualifications

• UK mobile network operator experience.
• Background in Telecommunications or related industry.

Responsibilities

• On-site installation, commissioning, configuration and integration of telecoms gear.
• Troubleshooting and resolution tasks on UK-wide networks.
• Complete documentation (HOPs, Completion Certs, Survey, H&S, CDM).

Skills

UK mobile network operator experience

Radio tech proficiency 2G-5G

Team/work independently

Education

Telecommunications background

Tools

Nokia equipment

Ericsson equipment

Job description

Key Objectives/ Deliverables

The candidate will be technically competent including but not limited to installation, configuration, integration, call testing, troubleshooting & maintenance on operator telecoms network UK wide. This role will include UK wide travel and you be requested to participate in weekend work or extended hours. The role holder will demonstrate professionalism and flexibility when contacting internal & external personnel.

Operational Experience

• UK Mobile Network Operator experience.
• Knowledgeable and highly-experienced, proactive maintenance on multi-customer, multi-technology networks such as: Nokia, Ericsson, VMO2, EE, Vodafone, etc.
• 2+ years commissioning & integration experience in the last 5 years on Ericsson and / or Nokia.
• 6+ months trouble shooting technical / investigations in the last 2 years on Ericsson and / or Nokia.
• Skilled and proficient on radio technologies 2G, 3G, 4G & 5G including transmission networks.
• Cooperation with 3rd parties, customers and site providers to facilitate completion of tasks.
• Accurately completing any Hand Over Packs & or site completion certification within agreed SLAs.

Responsibilities

• Being on site at the right place at the right time with the right equipment.
• Responsible for working alone or in a small team.
• Completing all documentation, including HOPs, Completion Certs, Survey, H&S, CDM.
• Using the correct procedures at all time.
• Being proactive in collecting required data and equipment to carry out the work.
• Installation, Commissioning, Configuration, Integration, Call testing etc.
• Troubleshooting & resolution tasks.
• Ensure all assigned kit (PPE / test kit etc.) is maintained & good working order & within calibration.

Person Specifications

• UK Experience
• Must hold UK driving license
• Must have own car/van
• Must have own laptop, test phone, tools
• Team player, capable of working unsupervised or as part of a team.
• Attention to detail
• A positive can do attitude
• Flexibility of working hours
• Be willing to work all over the UK

Academic & Technical Background

• Must have a background within Telecommunications or a related industry.
• All required H&S certification for working on street works & rooftops:
  • TEL003 Certification, or the willingness to complete this within first 2 weeks of joining
  • Emergency Fist Aid
  • RF Awareness
  • Manual Handling
  • Asbestos awareness
  • Rooftop access (fixed ladder)
  • NRSWA Street-works