Field Controls Technician: HVAC Systems, Travel & Training

Trane Technologies plc; Bolton; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

公司车辆

养老金与健康保险

Job summary

Trane Technologies 在 Bolton 及周边地区招聘现场调试技术员，负责现场HVAC系统的调试、修理与启动等工作，覆盖教育、商业与医疗等多领域设施。需具备现场工作经验、诊断技能及良好的客户沟通能力，允许出差至指定邮编区域并接受夜间/周末待命。公司提供培训与职业发展机会，含公司车辆及竞争力福利。

岗位要求具备英国工作权利、驾照，并能在多区域岗位之间灵活调动。你将与服务台、销售与运营团队紧密协作，确保高质量的现场服务与客户满意度，参与技术知识更新与安全培训，推动公司可持续发展目标的实现。

Qualifications

• 具备现场服务/现场技术人员经验
• 具备良好的客户服务理念及沟通能力
• 能独立处理问题并具备分析思维
• 熟练使用诊断软件及Office软件
• 具备英国工作权利与驾照
• 能接受出差与现场工作安排

Responsibilities

• 负责分配项目的调试、编程、图形设置、通信链路、端到端测试、故障排除与现场服务。
• 记录逐点验证、操作序列验证与项目收尾要求。
• 代表公司作为直接客户联系点，现场维护设备并提升客户满意度。
• 维护并提升对直接数字化控制系统的了解与应用。
• 使用蓝图/工程规范及工具诊断并修复系统单元，并与服务台/销售/运营团队协同。
• 定期生成已完成工单的报告并推动持续改进。
• 通过优质服务建立与客户的良好关系，并与本地服务代表及区域领导保持沟通。
• 确保安全标准并记录资产使用与状况。

Skills

现场服务经验

客户服务技能

沟通能力

UK 驾驶执照

英国工作权利

分析与解决问题

诊断软件应用

Tools

诊断软件

应用软件

Job description

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说特灵科技，以及通过我们的各项业务，包括特灵注册商标和Thermo King可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。

了解我们的福利为助您在工作与生活中蓬勃发展而设计。

我们勇敢前行。

工作地点：

现场作业：工作在客户现场进行。

Position Overview:

This role is expected to be able to travel to the following post code areas; CA, NE, DH, SR, TS, DL, YO, LA, BD, HD, HX, S, DN.

The Controls Technician role will support Trane UK Ltd customers within the commercial Healthcare, Process Manufacturing Facilities, Education Facilities, and Office Buildings. The primary objective will be commissioning, troubleshooting, repairing, and starting up HVAC systems This role is an opportunity to utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts, whilst giving you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits.

Key Responsibilities:

Customer and Technical:

• Responsible for commissioning, programming, setting up graphics, communications link, end to end testing, troubleshooting, and servicing on assigned projects.
• Documenting point to point verification, sequence of operations validation and job close out requirements.
• Represents the company as the direct customer contact responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing, and repairing equipment and systems at customer’s location.
• Maintains and enhances knowledge on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units within systems.
• Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
• Reporting and Analysis: Generate regular reports on completed invoiced work orders.
• Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
• Communicates & coordinates with local field service representatives, regions service leaders and senior technicians, and customers on updates and to drive continuous improvement.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

Skills and Capabilities:

• Proven experience in service or field-based technician role.

• Strong knowledge of customer service principles.

• Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences.

• Effective communication skills

• Analytical thinking and problem-solving abilities.

• Proficiency in using, Apps, diagnostic software, and MS Office Suite.

• Knowledge of manufacturing industry an advantage

• People and communication skills with a positive mindset

• Able to work with minimal supervision & a good team player.

• Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays with travel and overnight stays to meet the customer needs.

• Proficient in using Microsoft Office Suite.

• UK Drivers license as a company vehicle will be allocated

• Right to Work in the UK

You can look forward to:

• Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.

• Company van

• A fast-paced working environment

• An excellent working culture and community

• A structured induction plan with continued learning and development.

• A key role where you can make a direct contribution to our business.

• Opportunity to access technical support, training on newest technology and comprehensive career paths with opportunity for growth.

Not exhaustive - your manager may add additional tasks, as required to complete the company strategy.

我们提供具有竞争力的薪酬以及全面的福利和项目。我们是一个机会均等的雇主，所有符合条件的申请者均会被公平考虑录用，无论其种族、肤色、宗教、性别、性取向、性别认同、国籍、孕期、年龄、婚姻状况、残疾、受保护退伍军人身份或任何受法律保护的身份。