Field Clinical Specialist

ZipRecruiter; Shrewsbury; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in cardiac devices is seeking a Clinical Specialist based in Shrewsbury. This role involves providing critical support for pacemaker and ICD procedures, conducting trainings, and maintaining technical knowledge. Applicants must possess relevant educational qualifications and experience in cardiac care along with a commitment to excellence in patient support.

Qualifications

• Experience in a cardiac Cath lab, EP lab, or pacing support (3+ years).
• Ability to engage in on-call coverage 24/7 including holidays.

Responsibilities

• Provide follow-up and support for pacemaker & ICD procedures.
• Conduct training for hospital staff and ensure documentation accuracy.
• Assist in clinical studies including data collection.

Skills

Communication Skills

Product Knowledge

Technical Proficiency

Education

Bachelor's degree in Nursing, Physiology, Biology, Bioengineering

Job description

Job Description

Responsibilities:

• Provide pacemaker & ICD follow-up to patients and physician customers.
• Support pacemaker & ICD implant procedures within the geographic area.
• Conduct in-service training for physicians, nursing, and technical hospital staff.
• Train peers in cardiac pacing and related products.
• Assist with clinical and scientific studies, including data collection and patient support.
• Ensure all paperwork related to implants, follow-ups, and data collection is accurate.
• Maintain current knowledge in cardiac pacing, defibrillators, and electrophysiology.
• Have comprehensive product and technical knowledge of all company bradycardia and tachycardia devices.
• Be competent in all aspects of ICD implant and follow-up; certification required within six months if not already certified.
• Maintain or obtain North American Society of Pacing & Electrophysiology (IBHRE) certification within two years.
• Understand competitive products and their features.
• Assist sales representatives within the sales territory.
• Provide 24/7 on-call coverage, including weekends, with rotation scheduling.
• Support implant and follow-up procedures when colleagues are unavailable or in training.
• Travel within the sales territory as needed; out-of-town travel up to 30% expected.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree in Nursing, Physiology, Biology, Bioengineering, or equivalent; graduate degree preferred.
• At least three years of experience in a cardiac Cath lab, EP lab, or pacing support.
• Experience with pacemaker implantation and follow-up.
• Professional appearance and communication skills.

Travel/Availability Requirements:

• Available for 24/7 on-call coverage, including holidays and weekends.
• Willing to work and travel during evenings and weekends.
• Ability to travel outside the assigned territory as needed.
• Must be able to drive regularly within the territory; valid driver's license and insurance required.

Physical Job Requirements:

• Ability to lift up to 40 lbs frequently.
• Stand, sit, walk for extended periods.
• Perform environmental safety measures, including exposure to infectious diseases and radiation.
• Use hands for handling objects and controls.
• Operate mobile phones, computers, and other devices effectively.
• Perform bending, stooping, squatting, and maintaining balance.