Field Claims Adjuster

Adjusting Appointments Limited; United Kingdom; Remote; GBP 35,000 - 50,000; Full time

Job summary

Adjusting Appointments Limited is seeking a Field Claims Adjuster to work remotely while covering the Northern Home Counties. The role requires traveling to assist clients with their claims, ensuring exceptional customer service, and coordinating with a small team on property claims. Ideal candidates have prior loss adjusting experience and strong organizational skills, facilitating efficient claim settlements.

Qualifications

• Previous loss adjusting experience, ideally with HNW losses.
• Well-organized and detail-oriented.
• Good communication skills.

Responsibilities

• Visit customers and inspect damages for claims.
• Assess policy coverage.
• Maximize new claim instructions for quicker settlements.

Skills

Communication skills

Organizational skills

Detail-oriented

Job description

Job Profile

• The role of Field Claims Adjuster is a home-based position involving travel to visit customers who have suffered losses and progressing those claims towards an amicable settlement.
• Providing exceptional service is central to the role. The successful candidate will handle a mixture of claims through the clients' Direct and Broker channels for both High Net Worth (HNW) and Commercial customers, covering buildings and contents losses.
• This role will predominantly cover the Northern Home Counties, but a flexible approach to travel is required due to the team's size.
• The candidate is expected to have one administrative (desk-based) day per week.
• The Field Claims team consists of around 6-8 members supporting the Property Claims function by visiting customers, inspecting damages, assessing policy coverage, and settling claims in lieu of external Loss Adjusters.
• The primary goal of the team is to maximize the number of new claim instructions to expedite claim settlements.
• Candidates must demonstrate previous loss adjusting experience, ideally with HNW losses.
• Applicants should be well-organized, detail-oriented, and possess good communication skills.
• Progression towards professional qualifications is advantageous but not essential.