Field Care Supervisor

02 Reed Specialist Recruitment Ltd; Manchester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Training & career development

25 days holiday

Reed Rewards & benefits

Health cash plan

Job summary

Reed Manchester is seeking a Field Care Supervisor to join our Community Care team. You will ensure high-quality, person-centred care in clients' homes, bridging care staff, clients, and management.

Responsibilities include assessments, monitoring quality, supervising staff, and coordinating rosters. A UK driving licence and IT proficiency are required; 25 days holiday plus other benefits are offered.

Qualifications

• Proven experience within care profession or similar roles.
• Excellent communication and organisational skills.
• Understanding of confidentiality & safeguarding and CQC regulations.
• Full UK driving licence and access to a vehicle; willingness to travel.

Responsibilities

• Conduct initial assessments and reviews of client care plans and risk assessments.
• Perform spot checks, quality monitoring visits and audits for compliance.
• Supervise and support care workers in the field; conduct supervisions and appraisals.
• Support rota planning and staffing, and provide field-based emergency cover.

Skills

Care experience

Communication skills

Confidentiality & safeguarding

CQC regulations

Driving licence

Education

Health & social care qualification (RFQ 2/3)

Tools

IT systems (Excel/Word)

Job description

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors.

Pay Range £26,500 Job Description An exciting opportunity has arisen for a Field Care Supervisor (FCS) to join the Reed Manchester office within our Community Care business. We are seeking a person who has a passion for making a difference and looking for a successful career which offers recognition and reward.

For over 60 years, Reed has been proud and privileged to provide person-centred direct care and support services to vulnerable adults, children, young people, and families in the community. The key purpose of a Field Care Supervisor (FCS) in our community care service is to ensure that high-quality, person-centred care is consistently delivered to clients in their own homes. Their role bridges the gap between care staff, clients, and management. To support with adhering to the high compliance requirements that ensures the highest standard of quality within the service.

What you’ll be doing:

• Conduct initial assessments and regular reviews of client care plans / Risk Assessments
• Perform spot checks, quality monitoring visits, and audits to ensure compliance.
• Ensure packages – care delivery meets individual needs and preferences
• Supervise, mentor, and support care workers in the field.
• Conduct staff supervisions, appraisals, and competency assessments.
• Support with introduction of staff
• Identify training needs and support staff development.
• Support and manage rota planning and ensure adequate staffing levels.
• Provide emergency cover in the field if / when required / designated rota
• Maintain accurate records and documentation in line with company policies and regulatory requirements.
• Act as a liaison between clients, care workers, and office / management.
• Attend regular team meetings and contribute to service improvement initiatives.
• Regular update reporting, communication and liaison with Managers and team
• Achieve your targets and key performance indicators agreed
• Ensure Data Protection, GPDR compliance

Required Skills & Qualifications:

Proven experience within care profession or similar - recruitment / administration / quality assurance, supervising staff Clear understanding of responsibilities & risks surrounding confidentiality & safeguarding, and CQC regulations Excellent communication skills Possess strong organisational skills Ability to work independently Experience/qualification/training in using IT systems and databases (Excel, Word etc.) or electronic care management systems First Aid/Moving and handling, medication training – willing Full UK driving licence and access to a vehicle, willing to travel undefined Desirable attributes RFQ – level 2/ 3 Health social care or social care/ health Willingness to develop Essential Car driver and access to car You will require the use of laptop/ computer and mobile phone as BYOD unless otherwise agreed

What you can expect:

• Competitive salary with extensive rewards & benefits.
• Access to industry-leading training and career development opportunities.
• 25 days holiday plus Bank Holidays and option to purchase additional holiday too.
• Personal development funding and discount with Reed Courses.
• Access to Reed Reward Hub with access to wellbeing resources, gym discounts, savings with online shopping and cashback.
• Health cash plan giving you cashback on everyday healthcare expenses.

Make a difference every day with our Community Care team, a CQC-registered provider supporting adults, children, and young people within our local community.

All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role.

Reed is an equal opportunities employer.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity.

We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.

We’re never afraid to ask, “What’s next?” Inspiration comes from knowing the work you do really matters and, as trailblazers in our field, the value of what we do every day is obvious.

We are a family business with a rich history and a purpose of improving lives through work, for people and organisations worldwide. Our inclusive and collaborative approach, combined with an unwavering belief in our long-standing core values, means that we genuinely trust and work hard for each other. We have built a dynamic culture where individual achievement is celebrated and succeeding as a team is revered. A supportive environment, where careers are developed and futures are forged. Feel what it’s like to truly belong.

Our story

In the early 1960s, Reed pioneered specialist recruitment in the UK. Seven decades on, we have become the world’s largest family-run recruitment business, with offices spanning across the UK, Europe, USA, the Middle East and East Asia. With access to the UK’s largest candidate database and expertise across 20 specialist sectors, we are committed to ensuring that people are at the heart of everything we do to ensure we fulfil our purpose: improving lives through work.