Field Based Property Loss Adjuster
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
Description
We have a new opportunity for a talented and expanding team, offering great career progression opportunities.
Geographical Locations: London, Slough, Watford, Liverpool, Warrington, Wales
As our next Property Loss Adjuster, you'll handle a range of claims of varying complexity and value. You'll enjoy working on a broad and busy caseload, with each day bringing new challenges. We seek candidates with a strong background in both Domestic and Commercial claims and the motivation to operate within a remote team in a fast-paced, evolving environment.
What will your day look like:
- Achieve activity levels aimed at reducing WIP throughout the year.
- Process invoices and approve estimates within 5 working days.
- Manage interim fees during the claim lifecycle.
- Complete site notes and documentation within SLA.
- Proactively manage files to reduce elapsed timescales.
- Identify potential fraud and recoveries, referring cases as appropriate.
- Ensure correct policy interpretation and validation.
- Prepare and approve reports for clients per SLA and format.
- Update customers and clients proactively in line with SLA.
- Follow procedures when dealing with problems and complaints.
- Build strong relationships with clients and internal/external staff.
- Identify and refer business opportunities.
- Handle out-of-hours calls as per rota.
Knowledge and Abilities:
- Previous Property Loss Adjuster experience.
- Professional qualifications at diploma level or working towards them.
- Attention to detail and analytical skills.
- Strong communication skills.
- Ability to organize and manage workload independently.
- Flexibility to work in a fast-changing environment.
- Excellent time management skills.
- Willingness to work nationally with overnight stays occasionally.
- Availability for standby on a rota, including weekends and public holidays.
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training
- Funding for professional qualifications
- Learning opportunities at Davies
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Volunteer programs
Financial Health
- Pension with 5% employee and employer contributions
- High Street discounts and financial wellbeing resources
- Life assurance (x4 salary)
- Refer a Friend program
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity, and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre with various programs
- Discounts with UK retailers
- 24/7 confidential helpline (EAP)
- Holiday entitlement: 25 days, increasing with service
- Flexible work options: hybrid, remote, or office
- Dress code flexibility
- Inclusive policies on menopause, fostering, fertility, sabbaticals, and baby loss
- Flexible benefits including holiday purchase, health cash plans, BUPA dental