Field-Based Community Liaison: Build Relationships & Solve Issues

Build Recruitment Limited; Swindon; On-site; GBP 17,908 - 20,664; Full time

Job summary

Build Recruitment Limited is seeking a Customer Liaison Officer for Redruth. This field-based role requires regular travel across your designated area to meet residents and resolve issues.

You will be the face of the organisation, delivering accessible service to homeowners and tenants, with a focus on relationship-building and delivering sustainable outcomes. The position pays £13-£15 per hour.

Qualifications

• Excellent customer service skills and strong communication abilities.
• Ability to plan and manage workload with minimal supervision.
• Comfort using mobile technology while on the go.
• Proven problem solving and decision making skills.
• Resilience when handling challenging situations and delivering sustainable outcomes.
• Experience analysing data to draw informed conclusions.

Responsibilities

• Be the face of the organisation, providing accessible service to homeowners and tenants.
• Travel across your designated area, meeting residents and resolving issues.
• Build relationships with residents and deliver sustainable outcomes.

Skills

Customer service

Communication

Relationship building

Workload planning

Mobile technology

Time management

Problem solving

Data analysis

Resilience

Decision making

Job description

Build Recruitment Limited is seeking a Customer Liaison Officer for Redruth. This field-based role requires regular travel across your designated area to meet residents and resolve issues.

You will be the face of the organisation, delivering accessible service to homeowners and tenants, with a focus on relationship-building and delivering sustainable outcomes. The position pays £13-£15 per hour.