Field-Based Commercial Property Loss Adjuster

Massenhove Recruitment Limited; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Massenhove Recruitment Limited is seeking a Property Loss Adjuster based in London or within the South East/South West. You will investigate and manage commercial property claims up to £250,000, prepare detailed reports on policy, quantum and actions, and oversee experts where needed.

You will build client relationships, achieve interim and final settlements, and maintain high standards of service. A full UK driving license and the ability to work autonomously are essential.

Qualifications

• Experience handling commercial property claims, desk-based or field-based.
• Strong customer service track record.
• Ability to work on own initiative and take ownership of caseloads.
• Excellent organisational and communication skills.
• Proactive approach to problem solving.
• Capability to coordinate multiple actions concurrently.
• Proven ability to work to targets.
• Conscientious, hardworking and flexible during surges.
• Full UK driving licence.

Responsibilities

• Investigate and manage a wide range of commercial property claims, up to £250,000 in value.
• Prepare reports commenting in detail on policy analysis, quantum and future actions.
• Instruct and control claim related experts as appropriate.
• Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required.
• Calculate and agree settlement of claims, and prepare final reports.
• Develop and nurture working relationships with existing clients and exceed their expectations.
• Ensure all activities and decisions improve the service provided for clients.
• Build trust and respect by keeping to commitments.
• Communicate effectively with all relevant parties in all situations.
• Share information, knowledge and experience freely with others.
• Seek feedback and invest time in their own self-development both technically and personally.

Skills

Commercial property claims

Customer service focus

Initiative & ownership

Organisational & communications skills

Problem solving

Caseload management

Co-ordination of actions

Targets driven

UK driving licence

Job description

Massenhove Recruitment Limited is seeking a Property Loss Adjuster based in London or within the South East/South West. You will investigate and manage commercial property claims up to £250,000, prepare detailed reports on policy, quantum and actions, and oversee experts where needed.

You will build client relationships, achieve interim and final settlements, and maintain high standards of service. A full UK driving license and the ability to work autonomously are essential.