Field-Based Befriending & Volunteer Coordinator

Spinx; East Hertfordshire; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Flexible working

25 days annual leave

Bank holidays and birthday off

Job summary

Rethink Mental Illness is seeking a compassionate Befriending & Volunteer Coordinator to support East Hertfordshire's adults with mental health challenges. You will recruit, train and supervise volunteers, match them to individuals in need, and help people access local services while maintaining accurate records.

The role is field-based across Hertfordshire, part-time (21 hours) on a fixed-term basis, with DBS checks required.

Qualifications

• Experience supporting people with mental health needs.
• Experience recruiting, coordinating or supporting volunteers.
• Confidence facilitating groups, training sessions or workshops.
• Ability to build meaningful relationships with volunteers, community partners and people accessing services.
• Excellent communication and interpersonal skills.
• Proactive, solution-focused approach and strong organisational abilities.
• Understanding of risk management, safeguarding and person-centred support.

Responsibilities

• Recruiting, onboarding and supporting volunteers throughout their journey.
• Matching volunteers with individuals who would benefit from befriending support.
• Delivering inductions, training sessions and regular volunteer supervision.
• Facilitating volunteer meetings, coffee groups and wellbeing activities.
• Building strong partnerships with local voluntary organisations and community networks.
• Supporting people to access local services, activities and social opportunities.
• Maintaining accurate records, reports and service data.
• Promoting safe, person-centred and recovery-focused support.
• Helping us continuously improve and develop the service.

Skills

Volunteer recruitment

People skills

Training sessions

Interpersonal skills

Risk management

Safeguarding

IT skills

Tools

Microsoft Office

Database systems

Job description

Rethink Mental Illness is seeking a compassionate Befriending & Volunteer Coordinator to support East Hertfordshire's adults with mental health challenges. You will recruit, train and supervise volunteers, match them to individuals in need, and help people access local services while maintaining accurate records.

The role is field-based across Hertfordshire, part-time (21 hours) on a fixed-term basis, with DBS checks required.