Field Application Engineer

Motorola Solutions; Cambridge; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary and bonus schemes

Two weeks additional pay per year (hol

25 days holiday entitlement + bank hol

Defined contribution pension scheme

Employee stock purchase plan

Life assurance

Maternity/paternity pay

Learning opportunities

Wellbeing support and EAP

CSR volunteering days

Discount scheme

Job summary

Motorola Solutions UK Limited is seeking a Field Application Engineer (FAE) to support RF systems and networking in the Cambridge/UK region. You will engage with customers from discovery through capability delivery, providing technical input to Sales and ensuring safe, high-quality demonstrations and training.

The role requires proven field engineering experience, strong communication skills, and willingness to travel regularly within the UK and overseas.

Qualifications

• Degree or similar technical education required.
• Significant experience with RF systems and RF spectrum.
• Proven understanding of networking principles and tools.
• Proven field engineering experience.
• Proven training delivery experience.

Responsibilities

• Provide technical support to Sales at all stages of the sales process.
• Deliver technical guidance directly to customers/end-users as needed.
• Engage with Sales to support objectives.
• Ensure health and safety compliance across activities.
• Produce accurate FAE plans and technical reports.

Skills

RF systems

Networking principles

Field engineering

Training delivery

Customer-facing

Travelability

Education

Degree or technical education

Tools

None

Job description

## Field Application EngineerApply: Cambridge, UK (ZUK140): Full time: Posted 30+ Days Ago: R64068## **Company Overview**At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.## **Department Overview**CRFS, a global leader in Radio Frequency (RF) technology, was founded in 2007 to innovate in spectrum monitoring and geolocation. The company focuses on manufacturing and designing advanced hardware and software solutions to detect, monitor, and analyze RF signals in complex environments. This expertise has proved crucial to various sectors, including national spectrum regulators, the military, and security and intelligence services. Today, the company’s technology is recognised, preferred and embedded in most NATO countries and deployed worldwide. CRFS’ mission is to continue pioneering sophisticated technologies for complex challenges in the RF spectrum domain.## Job DescriptionField Application Engineering (FAE) TeamLocation: Cambridge/Remote, UK Type: Full-time**Role Summary** The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery meetings through to capability delivery and support. **Duties and responsibilities*** Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale)* Provision of technical support directly to customers/end-users where required* Regular proactive engagement with Sales staff to support sales objectives* Ensuring Health and Safety requirements for all activities are met* Ensuring all activities are carried out in accordance with the CRFS Quality Management System* Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives* Ensuring Customer Training materials are updated and maintained to the required standards* Ensuring Customer Training is delivered competently* Ensuring the provision of first-line customer support where required* Ensuring currency through regular engagement with CRFS technical staff* Responsible for successful technical delivery of external demonstrations, events etc.* Reporting directly to the CRFS Customer Experience Manager## Basic Requirements* Degree or similar standard technical education* Demonstrable qualifications and experience of RF systems and the RF Spectrum* Proven understanding of networking principles and tools* Proven Field Engineering experience* Proven Training Delivery Experience* Knowledge of safe working practices including risk assessment and mitigation* Passionate determination to help our Sales team win business and to offer support to our partners and customers where required* Excellent interpersonal skills with the ability to work independently and as part of a team* Proactive self-starter* Flexible and responsive* Problem Solver* Excellent verbal and written communication skills* Willing and able to travel regularly both within the UK and overseas**In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:*** Competitive salary and bonus schemes.* Two weeks additional pay per year (holiday bonus).* 25 days holiday entitlement + bank holidays.* Attractive defined contribution pension scheme.* Employee stock purchase plan.* Life assurance.* Enhanced maternity and paternity pay.* Career development support and wide ranging learning opportunities.* Employee health and wellbeing support EAP, wellbeing guidance etc.* Carbon neutral initiatives/goals.* Corporate social responsibility initiatives including support for volunteering days.* Well known companies discount scheme.#LI-ST2## Travel Requirements10-25%## Relocation ProvidedNone## Position TypeExperienced## Referral Payment PlanNo## **Company**Motorola Solutions UK Limited***EEO Statement***Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.