Fiduciary Technician

International Catalyst Services, LLC; Witham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading global risk advisory firm is seeking a Fiduciary Technician for their Client Support Services team in Witham. This hybrid role involves managing client accounts, securing settlements, and working with Reinsurance professionals. Ideal candidates will have experience in Pro Rata and a strong focus on client service. Join a dynamic team dedicated to professional development and innovative solutions in risk management.

Benefits

Professional Development Opportunities

Inclusive Culture

Flexible Work Environment

Qualifications

• Knowledge of currency transactions and Re/insurance concepts.
• Successful management of workload and client expectations.
• Experience in Insurance or Reinsurance accounting.

Responsibilities

• Secure agreement and settlement of balances with clients.
• Handle and allocate payments and receipts for clients.
• Develop and maintain clear working papers for investigative work.

Skills

Client Account Management

Problem Solving

Data Management

Job description

We are seeking a talented individual to join our Client Support Services team at Guy Carpenter. This role will be based in Witham. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Fiduciary Technician, you will be securing agreement and settlement of balances with our Clients or markets. Handling & allocating payments and receipts for your own clients which includes unique lines of business, program structures and reinsurance reporting requirements

You will work with Reinsurance professionals across Witham and London and gain significant experience of working within a technical capacity for a Broker.

This is a fantastic opportunity to apply your experience and further development within a role that’s truly progressive and be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk.

We are ideally looking for experience of Pro Rata for this particular role.

We will rely on you to:

• Take responsibility for own workload, including where necessary definition of cases and associated issues.
• Work with a high degree of autonomy in relation to more routine aspects, liaising effectively with senior colleagues where guidance or escalation is required.
• Partner with the Operations Specialists to support with root cause analysis and develop improved process, protocols, and behaviours to improve outcomes in the future.
• Utilise knowledge of processing of premiums and/or loss transactions and associated cash follow up, plus the application and disbursement of funds due.
• Liaise effectively with Client Service Support and Guy Carpenter client facing colleagues where necessary to ensure a coordinated approach is taken.
• Develop and maintain clear working papers supporting investigative work undertaken and/or methodologies used to support conclusions or proposals to senior management such as utilisation of reserves or application of Guy Carpenter credit write back policy and/orprocessing of complex accounts.
• Support wider CSS activities where required, including but not limited to quarter review of potential financial exposures, delivery of key performance targets or other significant business objectives.
• Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity.

What you need to have:

• Knowledge of currency transactions and Re/insurance concepts and principles, laws and regulatory requirements (i.e, FCA).
• Track record of successful client account management, relationship management, engagement and development.
• Successful management of workload; able to manage expectations of all clients and stakeholders.
• Data management and analytical skills.
• A strong client focus and good at problem solving to reconcile and unravel payment queries.

What makes you stand out:

• Experience of Insurance or Reinsurance accounting and settlement activities.
• Pro Rata experience
• Knowledge of Bureau markets.
• Exposure to working with currencies.
• Having provided guidance by mentoring and/or training colleagues.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit guycarp.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.