Fibre Quality Specialist

Cityfibre; York and North Yorkshire; Hybrid; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Expensed van

Performance bonus

Benefits package

Job summary

CityFibre, the UK’s largest independent full fibre network, is hiring a Fibre Quality Specialist in the York region. You will diagnose and resolve faults across the network, from the Fibre Exchange to end-user premises, ensuring optimal service and minimal downtime.

You’ll apply your hands-on fibre experience, perform OTDR/IOLM testing, and follow safety protocols while supporting outdoor installations and travel as required.

Qualifications

• Hands-on fibre knowledge including network build, FTTx installation, fibre blowing and splicing.
• Strong fault finding and problem-solving skills.
• Experience auditing safe systems of works.
• UK driving licence required.
• NRSWA units 2 and 10 desirable.
• SA001 and SA002 Smart Awards beneficial.

Responsibilities

• Leverage hands-on fibre experience to manage and maintain network performance.
• Diagnose and resolve network issues with minimal disruption.
• Utilise advanced diagnostic tools to troubleshoot network issues efficiently.
• Manage complex installations and repairs, following safety protocols and complete on the day of service.
• Travel to various sites including outdoor installations and network centres as needed.

Skills

Fibre network knowledge

Fault finding

FTTx installation

OTDR testing

PIA duct/pole installations

NRSWA units 2 & 10

SA001/SA002 Smart Awards

Driving licence

Tools

OTDR

IOLM testing

PIA installations

Job description

CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators.

Job Description

As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.

Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.

At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.

Joining us as a Fibre Quality Specialist

You will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.

You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Leveraging your hands-on experience with fibre, to manage and maintain network performance
• Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
• Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
• Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
• Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required

What you’ll bring to the role

You'll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You'll also have:

• Core network fault finding problem solving skills
• Experience of auditing safe systems of works
• Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
• NRSWA – units 2 and 10
• SA001 and SA002 Smart Awards
• Driving licence valid in the UK

Company Description

Please note this role requires travel, and therefore afully expensed van is included.Covering the York region.

As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.

Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.

At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [e-mail]. We want to help!