Festive Seasonal Retail Associate — Customer Service & Stock

JD Sports Fashion PLC; Lisburn; Hybrid; GBP 12,000 - 17,000; Part time

Job summary

JD Sports Fashion PLC in Lisburn is seeking a Seasonal Store Colleague to help deliver a welcoming shopping experience during peak trading.

You will assist customers, restock, maintain presentation, process transactions and work with the team to hit store objectives across busy periods such as Christmas.

Flexibility to work evenings and weekends is required, with a focus on delivering excellent service and upholding company standards.

Qualifications

• Excellent communication and customer service skills.
• Ability to work well in a team and adapt to busy periods.
• Comfortable in a fast-paced retail environment.
• Able to follow processes and maintain presentation standards.
• Retail experience is advantageous but not essential.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Communication

Customer service

Teamwork

Attention to detail

Retail experience (advantageous)

Job description

JD Sports Fashion PLC in Lisburn is seeking a Seasonal Store Colleague to help deliver a welcoming shopping experience during peak trading.

You will assist customers, restock, maintain presentation, process transactions and work with the team to hit store objectives across busy periods such as Christmas.

Flexibility to work evenings and weekends is required, with a focus on delivering excellent service and upholding company standards.