Seasonal Store Associate — Festive Customer Experience

JD Sports Fashion PLC; Newcastle upon Tyne; Remote; GBP 12,000 - 18,000; Part time

Job summary

JD Sports Fashion PLC in Newcastle upon Tyne is seeking a Seasonal Store Colleague to help deliver an outstanding shopping experience during one of our busiest periods of the year. You will assist with customer service, stock replenishment, and maintaining presentation standards on the shop floor, working with colleagues to support peak trading periods and deliver a welcoming experience for customers.

This role provides an opportunity to develop retail skills and be part of a supportive team

Qualifications

• Strong communication and customer service skills.
• Ability to work effectively as part of a team.
• Comfortable working in a fast-paced retail environment.
• Able to follow processes and maintain attention to detail.
• Retail experience is advantageous but not essential.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Support the achievement of store and team objectives through excellent customer service and product knowledge.
• Replenish stock and help ensure products are available and presented in line with company standards.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
• Complete operational tasks including processing transactions, stock handling and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.

Skills

Communication skills

Customer service

Teamwork

Retail environment

Attention to detail

Process adherence

Job description

JD Sports Fashion PLC in Newcastle upon Tyne is seeking a Seasonal Store Colleague to help deliver an outstanding shopping experience during one of our busiest periods of the year. You will assist with customer service, stock replenishment, and maintaining presentation standards on the shop floor, working with colleagues to support peak trading periods and deliver a welcoming experience for customers.

This role provides an opportunity to develop retail skills and be part of a supportive team