Festive Retail Champion - Seasonal Customer Advisor

BOOTS; Stoke-on-Trent; In loco; GBP 18.000 - 21.000; Part-time

Vantaggi offerti da questo lavoro

Generous employee discount

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Descrizione del lavoro

Boots is recruiting for a Seasonal Customer Advisor to support busy festive periods. You’ll help customers find gifts, explain offers and ensure a smooth checkout experience while keeping stock refreshed and shelves tidy.

The role emphasizes teamwork, flexibility and delivering feel-good moments for shoppers during the peak season. Training is provided and there are opportunities to progress within Retail, Pharmacy, Beauty or Opticians as the season evolves.

Competenze

• Available to work on Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year's Day.
• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - capable of balancing customer service with stock, fulfilment and shop floor tasks.
• Proactive attitude - sees what needs doing and takes ownership.
• Resilient - stays positive and focused during busy periods.
• Energy and stamina - maintains energy during long, active shifts.
• Confident asking questions - asks for help when needed to get things right.
• Comfortable with technology - learns new systems and confidently uses handheld devices, tills and self-checkouts.

Mansioni

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Conoscenze

Customer-focused

Team player

Energy & stamina

Proactive attitude

Resilient

Tech-savvy

Communication skills

Holiday availability

Descrizione del lavoro

Boots is recruiting for a Seasonal Customer Advisor to support busy festive periods. You’ll help customers find gifts, explain offers and ensure a smooth checkout experience while keeping stock refreshed and shelves tidy.

The role emphasizes teamwork, flexibility and delivering feel-good moments for shoppers during the peak season. Training is provided and there are opportunities to progress within Retail, Pharmacy, Beauty or Opticians as the season evolves.