Festive Restaurant Waiter Waitress

Dakota Hospitality Limited (Dakota Hotels); Manchester; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Special discounts on stays and dining

Bonuses for referrals

Additional holiday day on anniversary

Meals on duty and uniforming

Employee Assistance Program

Flexible Christmas/holiday coverage

Job summary

Dakota Manchester is seeking an outgoing, hospitality-focused waiter/waitress for a fixed-term festive role at our busy Manchester location. Shifts typically run 17:00–22:00, including weekends, with a zero-hours contract and a 3 Nov 2026 to 10 Jan 2027 schedule.

Induction dates are set, and availability across key festive dates is required. Basic pay is £12.71 per hour plus a tron£1.34 on average, totaling £14.05 per hour expected earnings.

Qualifications

• At least 1 year working experience, ideally in a hospitality environment.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive throughout your shift
• Willing and able to pour, serve and sell alcohol.
• Available to work Christmas Day and New Year.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

Responsibilities

• Carry out the role of a section waiter/waitress, providing attentive table service, taking guest orders and delivering large trays of delicious food to guest tables.
• Create a memorable dining experience through genuine conversation with personalised food and beverage recommendations.
• Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
• Maintain a comprehensive knowledge of our food and beverage menu, including allergens, to guide guests’ choices.

Skills

Waiting experience

Outgoing personality

Effective communication

Job description

Dakota Hospitality Limited (Dakota Hotels)

Location:

Manchester, Lancashire, M1 2JL

Pay:

£12.71 to £14.05 per hour

Contract Type:

Permanent

Hours:

Disability Confident:

Yes

Closing Date:

31/10/2026

About this job

Job Ref: DAK1395 Branch: Dakota Manchester Location: Dakota Manchester, Manchester Salary/Benefits: Estimated earnings £14.05, including £12.71 basic pay and £1.34 average tronc.

Tronc is variable and not guaranteed.

Contract type: Fixed Term Hours: Part Time Shift pattern: Usually shifts will be 17:00pm-22:00pm, including working weekends Hours per week: This role is a fixed-term, zero-hours contract.

Posted date: 01/10/2026 Closing date: 01/11/2026 We are seeking an outgoing and enthusiastic individual with waiting experience for the role of Restaurant Waiter / Waitress, delivering exceptional service to our guests.

This is a fixed-term festive role running from 3rd November 2026 to 10th January 2027. The role is offered on a zero-hours contract and hours are not guaranteed.

To be considered for this role, you must be available to attend induction and training on Tuesday 3rd November (10:00am to 4:30pm) and Friday 13th November (10:00am to 4:30pm). Applicants should also have good availability across key festive dates throughout the contract period, as this will be taken into account when offering shifts.

Estimated earnings of £14.05 per hour, comprising a basic hourly rate of £12.71 plus average anticipated tronc.

Team members in this role at Dakota Manchester received an average of £1.34 per hour in tronc over the 12 months to September 2026. Tronc payments are variable, non-contractual and not guaranteed

PRIMARY ROLE RESPONSIBILITIES

Carry out the role of a section waiter/waitress, providing attentive table service, taking guest orders and delivering large trays of delicious food to guest tables.

Create a memorable dining experience through genuine conversation with personalised food and beverage recommendations Work closely with the Bar and Kitchen team to ensure the effective flow of communication. maintain a comprehensive knowledge of our food and beverage menu, including allergens, to guide guests’ choices.

APPLICANT REQUIREMENTS

The successful applicant will have/be: At least 1 year working experience, ideally in a hospitality environment.

Be an outgoing personality with effective communication skills.

Ability to work at pace and be proactive throughout your shift Willing and able to pour, serve and sell alcohol.

Available to work Christmas Day and New Year.

An enthusiastic individual who will promote our culture of positivity.

Be task oriented with a great pride for the work they do and attention to detail.

Flexible with shift patterns and available around the needs of our business.

Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include: FINANCIAL Special discounts on stays and dining at any Dakota Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor Additional holiday day on the first anniversary of your employment Meals on duty and uniforming WELLBEING Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers Support from our inhouse Mental Health Champions Family-friendly flexible working options Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues CAREER DEVELOPMENT Accredited, certified compliance training given on employment Access to a suite of external, certified resources via our Learning Management System Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA MANCHESTER Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users.

We are home to 137 luxuary bedrooms, including 27 suites

• the most in the city, a destination cocktail bar with champagne room, and a brasserie style frill with private dining rooms as well as a spectacular terrace.

ABOUT DAKOTA HOTELS Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserieGrillsand upscale cocktail Bars.

Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral.

We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, andNewcastle.

With our newest hotel opening at Manchester Airport with morein our pipeline. Dakota is synonymous for delivering attentive and genuine guest service.

We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row.

We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last three years running.

As winners of The Cateys ‘People Team of the Year’,we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training.

As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’in the industry,demonstratingour success in developing talent.