Festive Guest Experience Team — Flexible Evenings

Nightcap PLC; Birmingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Service charge

Staff discount 50%

Discount portal

Early pay Wagestream

Life assurance

EAP

Training & development

Fun workplace

Flexible shifts

Job summary

The Cocktail Club in Birmingham is hiring festive hospitality staff to greet guests, take orders, and deliver cocktails with a smile. You’ll work on the floor serving drinks and food, keeping the area clean, and sharing menu knowledge and promotions.

We welcome candidates with hospitality or bar experience, though full training is provided. You’ll join a fun, vibrant team during the Christmas season, with flexible part-time shifts, great staff discounts, and a magical guest experience.

Qualifications

• Previous experience in hospitality, bar work, or customer service is a plus, but full training will be provided.
• Flexibility to work nights, weekends, and bank holidays.
• Team player with strong communication skills.
• Love for the festive season and the ability to spread holiday cheer.

Responsibilities

• Greet and welcome guests as they arrive, providing a warm and friendly first impression.
• Serve drinks and food to guests on the floor, taking orders, and ensuring timely delivery.
• Maintain a clean and organised seating area, clearing glasses, plates and trash as needed.
• Engage with guests, providing information on menu items, drink specials and promotions.
• Support the team with event setups, including Christmas parties, themed nights, and special events.
• Create magic moments for guests by going the extra mile.

Skills

Hospitality

Bar work

Customer service

Team player

Communication

Job description

The Cocktail Club in Birmingham is hiring festive hospitality staff to greet guests, take orders, and deliver cocktails with a smile. You’ll work on the floor serving drinks and food, keeping the area clean, and sharing menu knowledge and promotions.

We welcome candidates with hospitality or bar experience, though full training is provided. You’ll join a fun, vibrant team during the Christmas season, with flexible part-time shifts, great staff discounts, and a magical guest experience.