Fellowship Programs Operations Lead - London

Pivotal

Greater London

On-site

GBP 68,000 - 96,000

Full time

4 days ago

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Job summary

Pivotal in London is seeking a Fellow Operations Coordinator to ensure each fellowship cohort runs smoothly from acceptance to last day. You will manage onboarding, visas, desks, equipment, and stipends, working closely with Research Managers to free researchers to focus on their work.

You will own multiple areas such as cohort logistics, events, and gathering feedback. The role involves coordinating AI-enabled processes, maintaining records, and adapting plans as cohorts grow, with a focus on

Qualifications

You are organised and reliable; you own tasks and know their status.
Have you run events or operations for a program, a team or an organisation?
You understand why a task matters and you suggest better ways to do it.
You are friendly and calm with fellows, also under pressure.
You use AI tools to automate repetitive work.
You care about reducing catastrophic risks.

Responsibilities

Fellow logistics: onboarding, travel, letters for visas, desks and equipment, and stipend payments with our finance provider.
Events: socials, speaker events, retreats and closing weeks, including room and AV setup.
Fellow experience: collect feedback during each cohort and fix problems quickly.
Records and tools: keep fellow records and fellowship tools up to date, and automate recurring work.
Other cohort needs: take on whatever the cohort needs, with good judgement about what matters most.