Fees Credit Controller

Malhotra Group PLC; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

Malhotra Group PLC is seeking a Fees Credit Controller for their Finance Department in Newcastle upon Tyne. This full-time role involves managing fees and debts for care home residents, requiring strong communication skills and a numerate background. Candidates will enjoy benefits such as holiday entitlements and discounts at leisure venues.

Benefits

Employee Assistance Programme

25% Discount in Leisure Venues

25 Days Holiday plus Bank Holidays

Pension Scheme

Qualifications

• Demonstrable experience in credit control function.
• Proficient IT skills with basic knowledge of Microsoft Office.
• Positive attitude and strong desire to learn.

Responsibilities

• Collection of debt and administration of fees for care home portfolio.
• Processing sales invoices and receipts for care home residents.
• Maintaining good customer relationships with care homes and funders.

Skills

Communication

Customer Service

Organisational Skills

Numeracy

Problem Solving

Teamwork

Tools

Microsoft Office

Job description

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Company Overview

Malhotra Group PLC are currently recruiting for a Fees / Credit Controller to work within the fast paced Finance Department at Head Office. The role is a permanent full-time position based in our modern Head Office in Grey Street, Newcastle with easy access to shops, restaurants and public transport.

Company Overview

Malhotra Group PLC are currently recruiting for a Fees / Credit Controller to work within the fast paced Finance Department at Head Office. The role is a permanent full-time position based in our modern Head Office in Grey Street, Newcastle with easy access to shops, restaurants and public transport.

This is a great opportunity to join Malhotra Group, a stand out operator in the care and leisure sectors.

About The Role And Key Responsibilities

Reporting to the Fees Manager, you will be a member of the Fees Credit Control team which has responsibility for the collection of debt and administration of fees for our care home portfolio. The role mainly entails dealing with care home resident admission, discharge and change of circumstances forms and logging and sending out resident contracts, together with processing sales invoices and receipts for all care home residents. Additionally, maintaining good customer relationships with the care homes, residents families and local authority funders is also important.

You will have a positive attitude and desire to learn, as well as strong communication and customer service skills. Also, you should be able to follow instructions, processes and procedures, work with accuracy and have good organisational skills with the ability to prioritise your tasks.

You will be numerate and have good teamworking and problem solving skills, besides proficient IT skills along with a basic working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new IT systems.

Full training will be provided in all of the above duties.

Requirements & Qualifications

• No formal academic requirements but demonstrable experience in credit control function
  
  

Schedule

• 8 hours per day (including hour lunch break) Monday Friday
  
  

Benefits

• Employee Assistance Programme provided by Health Assured
• 25% Discount in our Leisure Venues
• 25 Days holiday plus bank holidays
• Pension Scheme

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Accounting

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