Credit Control Assistant

TN United Kingdom; Carlisle; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established educational institution is looking for a dedicated Finance Assistant to join their Income and Credit Control team. This full-time role involves managing the collection of tuition and accommodation fees, ensuring accurate income allocation, and maintaining professional communication with students and staff. The ideal candidate will have extensive experience in credit control processes, be a strong team player, and possess excellent communication skills. Join this forward-thinking university as they work towards their strategic goals and contribute to the financial health of the institution.

Qualifications

• Extensive experience in credit control processes.
• Strong team player with excellent communication skills.

Responsibilities

• Active collection of debts including tuition and accommodation fees.
• Allocation of income accurately and promptly.

Skills

Credit Control Processes

Communication Skills

Customer Service

Team Collaboration

Job description

Job Title: Finance Assistant

The University of Cumbria is seeking a full-time Finance Assistant for the Income and Credit Control team at the Lancaster Campus, Bowerham Road.

About Us

We are the University of Cumbria, serving our communities in Cumbria and beyond, with a focus on people, place, and partnership. We are currently implementing our 'Towards 2030' strategic plan to leverage our core assets for regional and national economic development.

Role Overview

The Finance Assistant will support the Credit Control and Treasury Lead by managing the collection of tuition fees, accommodation fees, and other debts, ensuring accurate income allocation.

Key Responsibilities

1. Active collection of debts including tuition and accommodation fees.
2. Allocation of income accurately and promptly.
3. Support and collaborate with team members and other university staff.
4. Maintain professional and confidential communication with students, staff, and other stakeholders.

Candidate Requirements

• Extensive experience in credit control processes.
• Strong team player with excellent communication skills.
• Ability to build trusted relationships.
• Experience in customer service and working accurately.
• Adaptability to changing responsibilities.

Additional Information

This role requires on-site presence due to the software used and support needs. Candidates must meet all essential criteria for consideration. The university values diversity and encourages applications from all qualified individuals.