Fast-Paced Customer Service Team Member | Growth & Perks

Hollywood Bowl Group; Wigan; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

50p/hr bonus

Apprenticeships

Pension plan

Additional holiday days

Training and development

Free game vouchers

Food & drink discount

Staff meals discount

Wellbeing support

Long service awards

Charity donation at induction

Parental leave enhancements

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a proactive Team Member to support customers through every step of their visit. You’ll be at the heart of the customer journey, welcoming guests, hosting lanes, and serving food and drinks with enthusiasm.

Shifts vary across the week, with opportunities to grow through in-house training and apprenticeships, and access to staff discounts and wellbeing benefits.

Qualifications

• Experience in delivering excellent customer service.
• Ability to work in a fast-paced environment.
• Friendly and helpful team player.
• Flexible with hours and shifts.
• Basic literacy and numeracy skills.

Responsibilities

• Greet and assist customers at reception.
• Host events and parties on lanes.
• Serve food and drink from bar and diner.
• Maintain high energy and enthusiasm.
• Follow opening hours and shift patterns.

Skills

Customer service

High energy

Team player

Flexible hours

Literacy & numeracy

Job description

Hollywood Bowl Group is seeking a proactive Team Member to support customers through every step of their visit. You’ll be at the heart of the customer journey, welcoming guests, hosting lanes, and serving food and drinks with enthusiasm.

Shifts vary across the week, with opportunities to grow through in-house training and apprenticeships, and access to staff discounts and wellbeing benefits.