Christmas Fashion Frontline Assistant

Marks & Spencer Plc; Whiteley; On-site; GBP 12,000 - 21,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll be at the frontline, delivering style advice and five-star service while driving sales and shaping the in-store experience.

The role requires energy, adaptability, and a customer-first mindset in a fast-paced environment. You’ll use Sparks App and in-store tools to assist customers, stay brand-aligned, and contribute to our transformation journey.

Qualifications

• Frontline role delivering style advice and five-star service.
• Proficiency with Sparks App and in-store devices to enhance customer experience.

Responsibilities

• Drive sales and grow market share in Fashion, Home & Beauty.
• Help customers discover new fashion items and trends.
• Be a resilient brand ambassador serving customers with confidence.
• Work flexibly across peak times and maintain high standards even under pressure.

Skills

Customer service

Retail experience

Digital tools literacy

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll be at the frontline, delivering style advice and five-star service while driving sales and shaping the in-store experience.

The role requires energy, adaptability, and a customer-first mindset in a fast-paced environment. You’ll use Sparks App and in-store tools to assist customers, stay brand-aligned, and contribute to our transformation journey.