Fashion Frontline Associate: Style & Service Pro

Marks & Spencer Plc; Hemel Hempstead; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You’ll play a vital frontline role delivering style advice and five-star service to customers in a fast-paced environment.

You’ll help customers discover on-trend products, drive sales, and represent the brand with confidence. This role emphasizes flexibility, digital tool use, and strong team collaboration to meet daily targets.

Qualifications

• Previous retail experience preferred.
• Strong customer-service mindset and selling skills.
• Comfort with digital tools and mobile apps.

Responsibilities

• Assist customers with style advice and product selection.
• Deliver five-star service and maintain high store standards.
• Operate Sparks App and in-store devices.

Skills

Customer service

Teamwork

Selling skills

Job description

Marks & Spencer Plc is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You’ll play a vital frontline role delivering style advice and five-star service to customers in a fast-paced environment.

You’ll help customers discover on-trend products, drive sales, and represent the brand with confidence. This role emphasizes flexibility, digital tool use, and strong team collaboration to meet daily targets.