Fashion Frontline Associate - Style & Service Pros

Marks & Spencer; Glasgow; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section, delivering style advice and five-star service on a fast-paced frontline role.

You’ll drive sales, grow our share in the style space and help customers discover on-trend fashion items while acting as a resilient brand ambassador.

You’ll be digitally confident, using Sparks App and in-store devices to enhance the customer experience and support a high-demand environment as part of a dynamic team.

Qualifications

• Passionate, fashion-forward individuals ready to drive sales.
• You will serve customers and sell our latest fashion items.
• Being digitally confident is essential to use our tools.

Responsibilities

• Deliver style advice and five-star service on the frontline.
• Drive sales and help customers discover on-trend products.
• Be a resilient and confident brand ambassador.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Support the team in a fast-paced retail environment.

Skills

Customer service

Sales skills

Brand ambassador

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Fashion, Home & Beauty section, delivering style advice and five-star service on a fast-paced frontline role.

You’ll drive sales, grow our share in the style space and help customers discover on-trend fashion items while acting as a resilient brand ambassador.

You’ll be digitally confident, using Sparks App and in-store devices to enhance the customer experience and support a high-demand environment as part of a dynamic team.