Fashion Frontline Associate — Style & Service Leader

Marks and Spencer; Dorking; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in the United Kingdom is hiring a Customer Assistant for our Fashion, Home & Beauty sections to deliver style advice and five-star service on the shop floor.

You'll thrive in a fast-paced environment, drive sales, help customers discover our latest fashion items, and act as a confident brand ambassador.

Being digitally confident, you'll use Sparks App and in-store devices to enhance the customer experience and support the store's transformation.

Qualifications

• Frontline customer service and stylish guidance on the shop floor.
• Ability to drive sales and help customers discover fashion items.
• Confident, brand-conscious approach aligned with M&S standards.

Responsibilities

• Provide style advice and deliver five-star service to customers.
• Drive sales and actively promote fashion, home and beauty items.
• Assist customers with product selection and enquiries throughout shifts.
• Utilise Sparks App and in-store devices to enhance the customer experience and support store transformation.

Skills

Customer service

Sales

Brand ambassador

Tools

Sparks App

Job description

Marks and Spencer in the United Kingdom is hiring a Customer Assistant for our Fashion, Home & Beauty sections to deliver style advice and five-star service on the shop floor.

You'll thrive in a fast-paced environment, drive sales, help customers discover our latest fashion items, and act as a confident brand ambassador.

Being digitally confident, you'll use Sparks App and in-store devices to enhance the customer experience and support the store's transformation.