Fashion Frontline Assistant — Style & Service

MARKS&SPENCER; Tees Valley; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service in a fast-paced retail environment.

You’ll be a brand ambassador, ready to use Sparks App and in-store devices to enhance the customer experience, drive sales, and help customers discover the latest fashion items. The role offers part-time hours including evenings and weekends, with teamwork and flexibility at its core.

Qualifications

• Experience in frontline customer service is desirable.
• Comfortable using digital tools and apps as part of the role.
• Flexible to a fast-paced retail environment with good energy.

Responsibilities

• Provide fashion advice and five-star service to customers.
• Drive sales and help customers discover latest fashion items.
• Collaborate with store team to maintain standards and efficiency.

Skills

Customer service

Sales

Brand ambassador

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service in a fast-paced retail environment.

You’ll be a brand ambassador, ready to use Sparks App and in-store devices to enhance the customer experience, drive sales, and help customers discover the latest fashion items. The role offers part-time hours including evenings and weekends, with teamwork and flexibility at its core.