Frontline Fashion & Beauty Advisor

Marks & Spencer Plc; South Willesborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You’ll deliver styling advice and five-star service on the shop floor, embracing a fast-paced retail environment and contributing to our transformation.

You’ll drive sales, help customers discover on-trend products, and act as a confident brand ambassador using Sparks App and in-store devices. Join a dynamic team that values pace, energy, and teamwork.

Qualifications

• Customer-facing role with focus on service excellence.
• Comfort with using digital tools to assist customers.
• Ability to work in a fast-paced, fashion-forward retail environment.

Responsibilities

• Provide fashion, home & beauty styling advice and five-star service to customers.
• Drive sales and help customers discover on-trend products.
• Utilise Sparks App and in-store devices to enhance the shopping experience.
• Be a proactive team player, flexible to store needs and hours.

Skills

Customer service

Communication

Digital literacy

Teamwork

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You’ll deliver styling advice and five-star service on the shop floor, embracing a fast-paced retail environment and contributing to our transformation.

You’ll drive sales, help customers discover on-trend products, and act as a confident brand ambassador using Sparks App and in-store devices. Join a dynamic team that values pace, energy, and teamwork.