Fashion Frontline Assistant | Style & Digital Service Pro

MARKS&SPENCER; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the Fashion, Home & Beauty section invites you to join the frontline of fashion retail as a Customer Assistant. You’ll deliver style advice and five-star service to every customer, helping them discover on-trend products.

This role suits people who thrive in pace, love retail, and want to contribute to M&S transformation. You’ll work flexibly across the week using digital tools like Sparks App and in-store devices to enhance the customer journey.

Qualifications

• Passionate, fashion-forward individuals ready to drive sales.
• Brand ambassador who can deliver five-star service.
• Willingness to work in a fast-paced retail environment.
• Able to use digital tools like Sparks App and in-store devices.

Responsibilities

• Deliver style advice and five-star service.
• Drive sales and grow share in the style space.
• Serve customers and sell latest fashion items.
• Work in a high-demand environment and be a team player.

Job description

Marks & Spencer in the Fashion, Home & Beauty section invites you to join the frontline of fashion retail as a Customer Assistant. You’ll deliver style advice and five-star service to every customer, helping them discover on-trend products.

This role suits people who thrive in pace, love retail, and want to contribute to M&S transformation. You’ll work flexibly across the week using digital tools like Sparks App and in-store devices to enhance the customer journey.