Fashion Frontline Associate: Style & Service Pro

MARKS&SPENCER; Greater London; On-site; GBP 1,240,000 - 1,515,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant for the Fashion, Home & Beauty section. You will deliver style advice and five-star service on the shop floor, helping customers discover our latest fashion items.

You’ll work early mornings in a fast-paced environment, be digitally confident using the Sparks App and in-store devices, and thrive as part of a friendly team, adapting to demand.

Qualifications

• Experience in frontline retail or customer service preferred.
• Able to work early mornings and weekends.
• Comfortable using digital tools to assist customers.

Responsibilities

• Provide style advice and five-star service on the shop floor.
• Drive sales and help customers discover fashion items.
• Utilise Sparks App and in-store devices to enhance the experience.
• Work as part of a proactive team in a fast-paced environment.

Skills

Customer service

Sales driven

Digital tools

Brand ambassador

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant for the Fashion, Home & Beauty section. You will deliver style advice and five-star service on the shop floor, helping customers discover our latest fashion items.

You’ll work early mornings in a fast-paced environment, be digitally confident using the Sparks App and in-store devices, and thrive as part of a friendly team, adapting to demand.