Fashion Frontline Assistant - Fast-Paced Retail & Digital

Marks and Spencer; West of England; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in the West of England is seeking a Customer Assistant in Fashion, Home & Beauty to deliver style advice and five-star service on a fast-paced frontline team.

You will be a resilient, confident brand ambassador who uses Sparks App and in-store devices to assist customers and drive sales. Flexibility is required, with early shifts and potential full-time hours during peak periods, including December.

Qualifications

• Candidates should be passionate about fashion and customer service.
• Able to work in a fast-paced frontline environment.
• Strong teamwork and adaptability are essential.

Responsibilities

• Provide style advice and five-star service to customers.
• Drive sales and help customers discover fashion items.
• Act as a confident brand ambassador for M&S.
• Utilise Sparks App and in-store devices to enhance the shopping experience.
• Maintain high standards of accuracy and speed during busy periods.

Skills

Customer service

Fashion awareness

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the West of England is seeking a Customer Assistant in Fashion, Home & Beauty to deliver style advice and five-star service on a fast-paced frontline team.

You will be a resilient, confident brand ambassador who uses Sparks App and in-store devices to assist customers and drive sales. Flexibility is required, with early shifts and potential full-time hours during peak periods, including December.