Holiday Fashion Frontline Customer Assistant

Marks & Spencer Plc; Drope; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant for our Fashion, Home & Beauty sections. You'll deliver style advice and five-star service as a frontline team member, supporting sales and helping customers discover our latest fashion items.

You'll work in a fast-paced environment, using digital tools like the Sparks App and in-store devices to enhance the customer experience. Flexibility is key, with shifts across weeks and potential full-time hours during peak periods.

Qualifications

• Experience delivering five-star service in retail.
• Passion for fashion and helping customers discover trends.
• Comfort using digital tools to enhance the shopper experience.

Responsibilities

• Deliver style advice and five-star service on the frontline.
• Drive sales and grow our share in the style space.
• Help customers discover our latest fashion items.
• Utilise Sparks App and in-store devices to assist customers.
• Maintain high standards with speed and accuracy, even when busy.
• Be a team player, supporting colleagues across the store.
• Show flexibility to work where and when needed.

Skills

Customer service

Retail sales

Fashion awareness

Brand ambassador

Team player

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is hiring a Customer Assistant for our Fashion, Home & Beauty sections. You'll deliver style advice and five-star service as a frontline team member, supporting sales and helping customers discover our latest fashion items.

You'll work in a fast-paced environment, using digital tools like the Sparks App and in-store devices to enhance the customer experience. Flexibility is key, with shifts across weeks and potential full-time hours during peak periods.