Fashion & Beauty Frontline Associate – Seasonal & Flexible

Marks & Spencer Group; Selsey; On-site; GBP 17,000 - 21,000; Part time

Job summary

Marks & Spencer Plc invites you to join as a Customer Assistant in our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service on the frontline, helping customers discover on-trend products in a fast-paced environment.

You’ll use the Sparks App and in-store devices to enhance the shopping experience, maintain high standards, and support a collaborative team that thrives under pressure.

Qualifications

• Experience in customer service or retail is preferred.
• Confident, fashion-forward and strong communicator.
• Able to use digital tools and adapt to a fast-paced environment.

Responsibilities

• Drive sales and deliver fashion, home and beauty advice to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards while balancing speed and accuracy under pressure.
• Be a team player and contribute to a positive store environment.
• Demonstrate flexibility to meet changing store needs and challenges.

Skills

Customer service

Sales

Teamwork

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Plc invites you to join as a Customer Assistant in our Fashion, Home & Beauty section. You’ll deliver style advice and five-star service on the frontline, helping customers discover on-trend products in a fast-paced environment.

You’ll use the Sparks App and in-store devices to enhance the shopping experience, maintain high standards, and support a collaborative team that thrives under pressure.