Fashion & Beauty Frontline Associate

Marks and Spencer; Cambridge; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in Cambridge is hiring a Customer Assistant for our Fashion, Home & Beauty sections. You’ll play a frontline role, delivering style advice and five-star service in a fast-paced retail environment.

You’ll be a brand ambassador, helping customers discover on-trend products, using digital tools to enhance the experience, and supporting the team to maintain high standards while staying flexible to meet demand.

Qualifications

• Experience in frontline customer service.
• Ability to drive sales and deliver great service.

Responsibilities

• Assist customers with fashion, home and beauty products.
• Provide fashion advice and five-star service.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Support store team to maintain high standards of execution.

Skills

Customer service

Sales ability

Job description

Marks & Spencer in Cambridge is hiring a Customer Assistant for our Fashion, Home & Beauty sections. You’ll play a frontline role, delivering style advice and five-star service in a fast-paced retail environment.

You’ll be a brand ambassador, helping customers discover on-trend products, using digital tools to enhance the experience, and supporting the team to maintain high standards while staying flexible to meet demand.