Farm Veterinary Receptionist - Mid Downes Farm Vets

British Veterinary Association; Lewes; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a dedicated team at a brand new farm site in West Sussex as a receptionist. You will play a vital role in supporting the operations of our veterinary practice, assisting with appointment scheduling, client communication, and more, while benefiting from generous leave and employee wellbeing initiatives.

Benefits

6.6 weeks annual leave

Additional annual leave for your birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Non-accidental injury support

Learning and development opportunities

Pawsome Benefits discount program

Pension scheme

Discounted staff pet care

Qualifications

• Experience in a similar working environment.
• Computer literate.
• Farm experience is desirable.

Responsibilities

• Answering phone calls, managing orders, and scheduling appointments.
• General office cleaning and maintenance.
• Executing task lists provided by practice management.

Skills

Strong communication skills

Confidence in dealing with clients

Ability to manage multiple tasks

Attention to detail

Positive attitude

Ability to work independently

Teamwork

Job description

This is a very exciting opportunity for a motivated and organised individual to join our brand-new farm site in West Sussex!

As a receptionist, you will be a key member of our team, playing an integral role in supporting the smooth operation of our office.

Key Responsibilities:

• Answering phone calls, managing orders and scheduling appointments
• General office cleaning and maintenance
• Executing task lists provided by practice management
• Other office duties as required

A new and exciting role

Welcome to Mid Downes Farm Vets! We're excited to be part of the IVC group where our people are passionate about providing excellent care with a personal touch. Our focus will be solely on farm animal care, and we're proud to start serving the beautiful region of West Sussex, known for its rich agricultural heritage and vibrant farming community. Nestled near the stunning South Downs, West Sussex is home to a wonderful mix of farms raising cattle, sheep, and poultry.

We are building a dedicated team of experienced veterinarians and support staff, who will offer comprehensive services that support the health and well-being of our clients' livestock. We believe in building strong, lasting relationships with local farmers, emphasising preventive care and education to help enhance animal health.

More about you

The ideal candidate will have experience in a similar working environment and be computer literate.

• Strong communication skills and confidence in dealing with clients and colleagues
• Ability to manage multiple tasks efficiently
• Keen attention to detail and a strong sense of responsibility
• A positive attitude and the ability to work independently and as part of a team
• Farm experience is desirable

Your shift pattern

This is a full-time role, working 40 hours per week, with shifts between 8:30 am - 5:30 pm.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
• Pension scheme
• Discounted staff pet care