Farm Shop Assistant Manager

BluetownOnline Ltd; Pontefract; On-site; GBP 1,000; Full time

Job summary

A multi-award-winning farm shop in Pontefract is seeking a Farm Shop Assistant Manager to help manage day-to-day operations, motivate a team, and enhance the customer experience. The ideal candidate will possess at least 3 years of team leadership experience in a food retail environment. This role offers a full-time, permanent opportunity within a dynamic and family-owned business that values traditional customer service.

Benefits

28 paid days holiday per year

Qualifications

• Experience in a seasonal food environment preferred.
• Ability to motivate and manage a team effectively.
• Strong written and verbal communication skills.

Responsibilities

• Assist in the day-to-day running of the farm shop.
• Motivate and manage the team; enhance customer experience.
• Control stock and maintain hygiene standards.

Skills

Excellent communication skills

Time management

Team leadership

Customer service

Education

Minimum 3 years' experience in team leading

Tools

Microsoft Office

EPOS system

Job description

Job Title: Farm Shop Assistant Manager

Location: Pontefract

Salary: £14.00 per hour

Job Type: Full time, permanent - subject to probationary period

We are a multi-award-winning Farm Shop, Bakery, Café & Events business based in Pontefract, West Yorkshire.

In our fabulous farm shop which is complete with butchers and deli, a broad selection of local taste is available to showcase everything that is great about British food and farming.

We now have a new position that we are recruiting for - farm shop assistant manager.

This is an exciting opportunity to join our team and assist in the managing our busy farm shop in Pontefract.

You will assist in the day to day running of the farm shop, where you will be working in a professional highly motivated and organised family business with the objective of meeting and exceeding customer expectations.

We are looking for someone with lots of energy and bags of confidence, some who is able to motivate and lead a team. There will be a high level of customer interaction so you will possess excellent communication skills and have an open, friendly, outgoing personality.

Working alongside the farm shop manager and being supported by the supervisor, you must be self -motivated, organised, adaptable and flexible as the role will develop with the potential for future promotion being a possibility within 5 years for the right candidate.

This is a physically demanding job, so you must be comfortable being on your feet all day and have a high level of physical fitness.

The role/responsibilities:

The role will involve learning from the farm shop manager gaining the importance of traditional old school values, expectations and standards. Assisting them with all the following aspects and picking up these responsibilities when the farm shop manager is unavailable:

• Opening and closing including end of day procedures
• Motivating and managing the team (including leading by example, training, holidays, discipline, appraisal etc)
• Enhancing the customer experience and resolving any complaints effectively
• Control of fresh grocery displays to a high standard
• Learning the ropes on the deli to enable an overseeing role to be effective
• Maintaining a safe and hygienic environment
• Stock Control, including ordering and rotation of all stock
• Deliver a well-run & efficient shop minimising waste and maximising sales
• Till operating and tracking sales

The successful candidate will:

• Possess excellent time management.
• Be required to working at least one weekend in two and 5 days a week (averaged over a 2-week period).
• Enjoy a holiday allowance of 28 paid days a year inclusive of public holidays which are treated as normal working days and as such you will be expected to work.
• Have a minimum of 3 years' experience of team leading in retail - preferably in a seasonal food environment. (Waitrose, M&S Food, Booths would all be examples of good previous experience)
• Possess good computer skills including knowledge of Microsoft Office and an EPOS system * Good written and verbal communication skills

Personal qualities:

• Confident and friendly
• Able to work well under pressure
• Well-presented and articulate
• Hardworking, flexible, honest, fair
• Flexible and driven, with the ability to work independently
• Trustworthy, patient and a good relationship builder.
• Enjoys working as part of a team and leading a team
• Excellent organisational skills and high level of attention to detail

Candidates with the relevant experience or job titles of: Farm Shop General Manager, Farm Shop Manager, Shop Manager, Retail Manager, Retail Store Manager, Retail Sales Assistant Manager, Farm Shop Team Leader, may also be considered for this role.