Family Support Worker – HMP Risley

Partners of Prisoners; Risley; Remote; GBP 17,000 - 21,000; Full time

Job summary

POPS is a charity supporting the loved ones of those in prison. The role sits within POPS and focuses on welcoming families, providing visitor centre support, play activities, and refreshments to create a positive visit experience that strengthens family ties during custodial sentences and supports preparation for release and resettlement.

Reporting to POPS' Lead Family Engagement, the post requires a compassionate approach to families, with a commitment to diversity and inclusion.

Responsibilities

• As part of the POPS team the post holder will provide a welcoming, supportive and family-focused service to prisoners’ children, families and visitors.
• The role combines visitor centre support, play provision and refreshment services to help create a positive visit experience that promotes and maintains family relationships throughout a custodial sentence and supports preparation for release and resettlement.

Job description

Responsible to: POPS' Lead Family Engagement

Salary: £12.71 per hour

Contract: (Monthly Rolling with potential to a permanent position)

About POPS

POPS is a Charity set up to support the loved ones of those in prison and on community sentence. The Charity was founded by prisoners’ families in 1988, we currently provide Family Support services in 15 prisons across Bristol, Cheshire, Cumbria, Lancashire, Leicester, Merseyside, Greater Manchester, Yorkshire .

POPS values of diversity. We welcome and encourage job applications from people from diverse backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.

Purpose of the post

As part of the POPS team the post holder will provide a welcoming, supportive and family-focused service to prisoners’ children, families and visitors. The role combines visitor centre support, play provision and refreshment services to help create a positive visit experience that promotes and maintains family relationships throughout a custodial sentence and supports preparation for release and resettlement.

Closing Date: 19/10/2026 Interviewing Date: 22/10/2026