Family Support Worker

Teaching Vacancies; Crewe; On-site; GBP 21,000 - 26,000; Full time

Job summary

Beechwood School is seeking a dedicated full-time safeguarding and pupil support professional in Crewe. You will work to protect children, monitor attendance, support families and coordinate with school staff and external agencies to promote wellbeing and learning.

The role emphasizes safeguarding, early intervention and careful information handling, with a focus on ensuring every pupil is safe, supported and able to succeed in a nurturing environment.

Qualifications

• Has experience of working with children, young people and families.
• Has a strong understanding of safeguarding and child protection.
• Can confidently manage sensitive and confidential information.
• Has experience of supporting vulnerable children and families.
• Understands the importance of regular attendance and effective early intervention.
• Can build positive relationships with families, including where engagement may initially be challenging.
• Is highly organised and able to manage competing priorities.
• Can work effectively with school staff and external professionals.
• Is calm, approachable, resilient and solution-focused.
• Is committed to ensuring that every child is safe, supported and able to succeed.

Responsibilities

• Support the DSL with the day-to-day operational management of safeguarding across the school.
• Monitor safeguarding concerns, ensuring information is recorded, followed up and escalated per procedures.
• Maintain accurate confidential safeguarding records and contribute to safeguarding systems.
• Act as a key point of contact for staff regarding safeguarding concerns.
• Support liaison with parents, carers and external agencies including social care and health.
• Participate in safeguarding meetings, case reviews and multi-agency meetings.
• Support implementation and monitoring of safeguarding policies and risk assessments.
• Promote a strong safeguarding culture and pupil welfare.
• Recognise signs of vulnerability and ensure appropriate action is taken.
• Maintain professional curiosity and follow concerns through to outcomes.
• Lead day-to-day monitoring and improvement of pupil attendance and punctuality.
• Monitor attendance data and identify pupils needing early intervention.
• Work with pupils and families to address barriers to regular attendance.
• Lead attendance meetings and home visits where appropriate.
• Develop and implement attendance support plans with pupils, parents and carers.
• Collaborate with staff and external agencies to coordinate attendance support.
• Follow local procedures for persistent absence and attendance concerns.
• Maintain records of attendance interventions and evaluate impact.
• Promote good attendance and punctuality across the school community.
• Provide practical and emotional support to families.
• Identify families who may benefit from early help and coordinate support.
• Signpost and refer families to relevant services.
• Undertake home visits where appropriate and maintain confidentiality.
• Support families to access services and develop strategies for positive outcomes.
• Maintain professional boundaries and confidentiality at all times.
• Provide targeted support to pupils and advocate for their needs and wellbeing.

Skills

Child experience

Safeguarding

Confidential info

Vulnerable children

Attendance support

Relationship building

Organised

Staff collaboration

Calm & resilient

Safeguarding commitment

Job description

Meredith Street, Crewe, Cheshire, CW1 2PH

Pay:

Meets national minimum wage

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

16/10/2026

About this job

What skills and experience we're looking for

We are looking for someone who

Has experience of working with children, young people and families.

Has a strong understanding of safeguarding and child protection.

Can confidently manage sensitive and confidential information.

Has experience of supporting vulnerable children and families.

Understands the importance of regular attendance and effective early intervention.

Can build positive relationships with families, including where engagement may initially be challenging.

Is highly organised and able to manage competing priorities.

Can work effectively with school staff and external professionals.

Is calm, approachable, resilient and solution-focused.

Is committed to ensuring that every child is safe, supported and able to succeed.

What the school offers its staff In return, Beechwood School can offer:

A key role within a supportive and committed school team.

The opportunity to make a significant difference to pupils and families.

A varied and rewarding role with genuine responsibility.

Opportunities for professional development and training.

A school committed to safeguarding, inclusion, wellbeing and high expectations.

A strong commitment to wellbeing including wellbeing days and attendance days.

Further details about the role

Key Responsibilities Safeguarding

Support the DSL with the day-to-day operational management of safeguarding across the school.

Monitor safeguarding concerns, ensuring that information is appropriately recorded, followed up and escalated in line with school procedures.

Maintain accurate and confidential safeguarding records and contribute to the effective use of the school's safeguarding systems.

Act as a key point of contact for staff regarding safeguarding concerns, providing advice and ensuring concerns are reported appropriately.

Support the DSL in liaising with parents, carers and external agencies, including social care, early help, health and other professionals.

Participate in safeguarding meetings, case reviews and multi-agency meetings as required.

Support the implementation and monitoring of safeguarding policies, procedures and risk assessments.

Promote a strong culture of safeguarding, ensuring that pupils' welfare remains central to the work of the school.

Recognise signs of vulnerability, neglect, abuse and exploitation and ensure appropriate action is taken.

Maintain professional curiosity and ensure that concerns are followed through to an appropriate outcome.

Take a lead role in the day-to-day monitoring and improvement of pupil attendance and punctuality.

Monitor attendance data and identify pupils and families requiring early intervention or targeted support.

Work with pupils and families to identify and address barriers to regular attendance.

Lead attendance meetings and home visits where appropriate.

Develop and implement attendance support plans with pupils, parents and carers.

Work closely with school staff and external agencies to coordinate appropriate attendance support.

Follow school and local authority procedures regarding persistent absence and attendance concerns.

Maintain accurate records of attendance interventions and evaluate their impact.

Promote the importance of good attendance and punctuality across the school community.

Family Support

Build positive, respectful and trusting relationships with pupils, parents and carers.

Provide practical and emotional support to families experiencing difficulties that may affect a child's wellbeing, attendance or educational progress.

Identify families who may benefit from early help and coordinate appropriate support.

Signpost and refer families to relevant internal and external services.

Undertake home visits where appropriate and in accordance with school procedures.

Support families to access services and develop strategies that promote positive outcomes for children and young people.

Maintain appropriate professional boundaries and confidentiality at all times.

Pupil Support and Wellbeing

Provide targeted support to pupils experiencing barriers to learning, attendance, wellbeing or engagement.

Work with pupils individually or in small groups to develop confidence, resilience and positive behaviours.

Advocate for the needs and wellbeing of pupils while maintaining a child-centred approach.

Support vulnerable pupils during periods of transition or significant change.

General Responsibilities

Work collaboratively with colleagues across the school to promote the safety, wellbeing and achievement of all pupils.

Maintain accurate, confidential and timely records.

Contribute to safeguarding, attendance and family support data analysis and reporting.

Attend relevant training and maintain up-to-date knowledge of safeguarding, attendance and family support practice.

Comply with all school policies, including safeguarding, confidentiality, health and safety, data protection and equality.

Undertake other reasonable duties appropriate to the grade and nature of the post.

Commitment to safeguarding Beechwood primary school is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

The offer of employment is subject to the undertaking of pre-employment checks which will include References, Health, Right to Work in the UK, DBS (Enhanced with barred list check) and a Declaration of not being disqualified under the Childcare (Disqualification) Regulations 2009.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).